Frequently Asked Questions About Best Buy Roseville
How do I check product availability at the Roseville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Roseville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Roseville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Roseville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3642 reviews)
Ramona H
August 20, 2025
5 out of 5
Everything electronics! Just firing up my old hp printer. Missing the electrical cord. Thought I was going to have to buy another one. Ugh. They had it! Wonderful!
Carl J
August 18, 2025
1 out of 5
Welp... The our said they were confirmed 3 weeks ago but they're not open till 9:00 so thanks guess that would be too much work to maintain this
Response from Best Buy
August 19, 2025
Hi, Carl,
Thank you for sharing your feedback. We understand it's challenging when scheduling doesn't quite go as planned. We'd be happy to learn more about your concerns and what we can do to help.
For support, feel free to reach out to us on social media at Facebook (https://bby.me/odg315), Instagram (https://bby.me/j2i9hd), or Twitter (@BestBuySupport). Be sure to mention "this regarding my Google review 31474".
Kind regards,
^Pre
Big D
August 15, 2025
1 out of 5
Worst customer service ever. Hard to get help in this store even after asking multiple ppl
Response from Best Buy
August 15, 2025
Hello,
Thanks for taking the time to leave a review here on Google. When shopping in store, I can understand wanting assistance in a timely manner. I am disappointed to hear that this may not have been the case.
Please send us a private message on social media for support. We would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google review #29716” when reaching out.
Regards,
^Ravi
C M
August 10, 2025
4 out of 5
That was the first at the store, I felt comfortable with how they treated me. The Technology world can be intimidating, but that wasn't the case during my visit.