Was assistance by Manny at the Roseville store. Answered all my questions and reassured me of my choice of a new printer.
They sell Bambu Labs items. I will not shop here until Bambu Labs fixes their issues and will move my dollars to other stores.
I had a major dispute where the geek Squad install team destroyed my windows install, and I went back and forth with geek squad support for hours on the phone where they told me that I could get a new windows key if I took it to the store. The store staff told me that Geek Squad support lies to its customers (they actually, directly told me that) and refused to give me a windows key. The staff relented after I got confrontational with the manager but that's a terrible way to do business. I would not recommend Geek Squad to anyone after that nightmare.
Response from Best Buy
January 07, 2025
Hey, Scott.
Thank you for providing your insight. We would like the chance to document your experience, and do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you message us, please include your full name, phone number, email, and reference your Google review number #64653554.
Regards,
^Jason