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Frequently Asked Questions About Best Buy Menomonee Falls

How do I check product availability at the Menomonee Falls Best Buy?
How do I check my order status?
My local Menomonee Falls Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Menomonee Falls stores’ holiday hours?

Recent Reviews

4.1
(2162 reviews)
Elizabeth M
May 01, 2026
1 out of 5
I wish I could give a 0. I work from home. My hp laptop, not even a year old, just stopped working/wouldn't turn on. I sent it in through the geek squad. No support whatsoever while you're out of your laptop. They should definitely provide a loaner, especially since its within the warranty time period. Absolutely disgusting. Got hung up on by customer service after 15 seconds. Real classy best buy. I love how you stand behind your product and your clientele.
Response from Best Buy
May 01, 2026
Hello, Thank you for the review. We understand your recent experience with the Geek Squad was not what we strive to provide. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 147619
Kevin C
April 25, 2026
5 out of 5
I was able to get service the same day
Ryan S
April 20, 2026
4 out of 5
Typical Best Buy. In and out. I found what I needed.
Cruz
April 15, 2026
5 out of 5
Great customer service.

About Best Buy Menomonee Falls

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