Frequently Asked Questions About Best Buy Menomonee Falls
How do I check product availability at the Menomonee Falls Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Menomonee Falls Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Menomonee Falls stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Menomonee Falls Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2156 reviews)
Brian “
April 08, 2026
5 out of 5
Has it all and the staff are very attentive and helpful.
Lynn S
April 06, 2026
1 out of 5
I absolutely DETEST calling and have to deal with their “menus”!! Those were never invented for the customer. And this one is the worst. If you don’t choose an option to their liking they just disconnect the call. Such a lousy freaking way to do business.
Joseph O
March 29, 2026
1 out of 5
If you’re going to visit this store on a weekend good luck. I have purchased a lot of stuff from Best Buy, damn near every electronic appliance and device I own. My experience at the Menomonee Falls location over the weekend was not good. I got a young associate who exhibited a whole bunch of I don’t give a damn. Went to the brookfield location and it was a totally different vibe and had associates who all wanted to help. Just go to Brookfield and save yourself the aggravation on the weekends.
Peter C
March 23, 2026
1 out of 5
Bought a computer and monitor and found out it was my netgear that was bad so i tried to return it and was told it was past the return date (30 days vs 15) i was told when i bought it i had 30 days to return not 15. I should of went with my gut in-stink about shopping at best buy. Never again
Response from Best Buy
March 23, 2026
Hello, Peter,
We appreciate you taking the time to reach out to us regarding your attempted return. Per our Return & Exchange policy found here: https://bby.me/ZnDnpc, most purchases a 15-day return window. Let’s look into this for you.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://bby.me/B3lvsT), X/Twitter (https://bby.me/gAycnk) or Facebook (https://www. https://bby.me/R9xAfM) with the details of your situation. Also add Google Review 133803. We look forward to hearing from you.