Took my daughter to do her state testing. I came here to buy her some Pokemon cards as a surprise and bought 1 item. When I picked her up later she asked if we could get Pokemon cards. I didn't tell her I had got her some. I stayed in the car and her and Mom went in. They came back and some woman in a geek squad shirt told them they couldn't buy any because it's 1 item per family and I had been there earlier in the morning already. ( There goes the surprise) My wife said the woman was really rude about it though. I went in asked to speak to a manager about how rude she was and she told me she was the manager and kept on about the 1 item per family. It wasn't even about that. Barnes and obles, Vintage Stock, 5 Below, Walmart, Target, every store sells pokemon lol. It was about how rude she was. I just left and called corporate. Won't be buying anymore gaming laptops, tvs, phones, or iPads from here. Sry but a geek squad store manager lost you my business. I Got her Pokemon at GameStop.
Response from Best Buy
April 17, 2025
Hello, Kelvera,
Thank you for taking the time to reach out on Google with a review. I can fully understand the desire to receive friendly and professional assistance in store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 65051528 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Sincerely,
^Ryan
Like Best Buy but a little too expensive for me! A lot of different electronics are here.
Stereo equipment, televisions, phones, all kinds of accessories and so much more. Check them out online for even better deals.
Walked in w/ a pic of the exact product I wanted. A sales associate found the product I was looking for & assisted me in checking out. He made sure I had everything I needed.