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Frequently Asked Questions About Best Buy Tulsa Midtown

How do I check product availability at the Tulsa Midtown Best Buy?
How do I check my order status?
My local Tulsa Midtown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Tulsa Midtown stores’ holiday hours?

Recent Reviews

4.1
(3335 reviews)
Giovanni G
August 04, 2025
1 out of 5
Tried calling for a job application and the automated system kept hanging up on me obviously you guys don't need folks so badly
Floyd H
August 03, 2025
1 out of 5
Purchased a NEW GE 5.3 CU/ft front load HE Washer with Pedestal Install & 5-year unlimited warranty on 1.2.2024 from the 71st street store Tulsa OK After 1 year 5 months of normal use following all the service recommendations it broke down. Service call took 3 times +30mins of frustration - Cody Cromer Geek squad came out timely at the end of the week approximately 5 days later. May 14 was the approximate failure date problems started. Cody stated that these GE's had a bad mother board that 90% of the time not fixable & a New unit would be delivered if it continued to fail. About 12 days later it failed again, of course always after the soap dispensed & the washer was full of wet clothes. This requires wringing them out in the shower & headed to the Liberty Laundry, costing about $90 each visit. 3 visits and 5 more phone calls to Best Buy Geek squad & Cody came back, gave me his personal cell and card & stated he felt bad about the difficulty's we were having. Once again, he installed some more parts including a New Mother board & it was functional for another week or so. Then quit around the last week of June 2025. Another difficult service call - (Cody did NOT answer his cell NOR respond to my VM or Several texts, despite the $20 then a $50 tip I gave him on 2 occasions. This time we were out of town for the 4th & our son stayed to let Cody in to service the GE washer. He called me & stated it was fixed & he produced another order for 4 more parts, electronic board, door lock and a couple other items. He stated it would work till the parts came in the following Saturday. We threw a load in and it failed same way wet soapy clothes and Liberty laundry to save the day! I received an "update" 5 days later stating the parts were on backorder. After several more calls to Best Buy & the Geek Squad, they stated it was unknown when the parts would arrive?!? So, we spent all total $600+ @ the Liberty laundry drop off for wash & fold. After going to the store in person NO ONE seemed to be able to Help Us Nor tell us why they could not bring a New Machine as was stated to me when I purchased the warranty on the New Machine in January 2024. Simply stated by the Sales guy & Cody Cromer on several o occasions If they could not fix it, they will replace it with a New One. I tried to pin down the store manager, the service guys and many phone calls trying to get resolution & got NOWHERE! Finally, Cody told me (of some "Vague Law" !??!) that maybe if it stays broken for over 25days straight they MAY bring a new machine. After 2 full weeks and no parts, I decided to purchase a NEW LG @ Appliance solutions for ANOTHER $2355.00 - as the $250 a week on wash and fold would buy a new washer pretty soon. Needless to say I called Best Buy Cody Cromer and the crew & GOT NOWHERE - they would not even come and haul off the piece of junk non fixable GE washer I bought less than a year and a half ago! It is really SAD to know that a Man's (Men) word is not true & furthermore the Best Buy Geek Squad gang are just a lot of Double Talkers evading any accountability or responsibility. We are just fortunate we could BUY a washer to replace the one that cost $2003 just a year and a half later. I feel bad for those that don't have the means to fight the poor-quality folks in the Best Buy corporate setting. In closing I have put a "Dispute" on the original purchase via our Capital 1 CC card. They have pulled to purchase price back and the FULL amount for the Best Buy WORTHLESS Geek squad warranty. HOWEVER, this does not guarantee We will prevail in the dispute. If I fail in the dispute I will take the Best Buy store to small claims court here in Tulsa OK. Best Buy you have lost a customer Kindly, MdgMD
Response from Best Buy
August 03, 2025
Hello and thanks for reaching out on Google, Floyd. We understand the frustration when your washer is not working and a repair does not go as expected. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/el0eur), Twitter/X (https://bby.me/43xhla), or Instagram (https://bby.me/20mhd5), and mention your Google review, 24104. Regards, ^ Graham
Anthony K
August 02, 2025
5 out of 5
The customer service at this location is second to none! Dj the manager was exceptionally helpful. He answered all of my questions without hesitation, and was able to get us squared away. Thank you guys again for the great service.
Chorton
July 31, 2025
5 out of 5
Check the open box section of this fine electronics establishment, and you might find a 32" LCD TV for forty dollars.

About Best Buy Tulsa Midtown

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