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Best Buy Sherman Oaks
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Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill:%23FFFFFF;}%20%3c/style%3e%3cpath%20d='M12,23c6.08,0,11-4.93,11-11c0-6.08-4.93-11-11-11C5.92,1,1,5.92,1,12C1,18.07,5.92,23,12,23z'/%3e%3cpath%20class='st0'%20d='M11.56,7.17v9.66h3.06v-0.87h-2.18V7.17H11.56z'/%3e%3cpath%20class='st0'%20d='M8.48,9.81c0.73,0,1.32-0.59,1.32-1.32c0-0.73-0.6-1.32-1.32-1.32c-0.73,0-1.32,0.59-1.32,1.32%20C7.16,9.22,7.76,9.81,8.48,9.81z'/%3e%3cpath%20class='st0'%20d='M12.44,2.8c-0.12,0-0.33,0-0.44,0c-5.08,0-9.21,4.12-9.21,9.2c0,2.46,0.96,4.77,2.69,6.51%20c1.74,1.74,4.05,2.71,6.52,2.71c2.46,0,4.77-0.97,6.51-2.71c1.73-1.74,2.69-4.05,2.69-6.51v-0.42h-6.57v0.85h5.7%20c0,0.02,0,0.11,0,0.13c-0.28,4.35-3.92,7.78-8.32,7.78c-2.23,0-4.33-0.86-5.9-2.44C4.52,16.33,3.65,14.23,3.65,12%20c0-2.23,0.87-4.33,2.45-5.9C7.67,4.52,9.77,3.65,12,3.65c0.1,0,0.33,0.01,0.44,0.01V2.8z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Sherman Oaks
How do I check product availability at the Sherman Oaks Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sherman Oaks Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sherman Oaks stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sherman Oaks Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3508 reviews)
S M
August 20, 2025
1 out of 5
STAY FAR AWAY FROM THIS VAN NUYS BLVD LOCATION. THIS IS THE WORST BEST BUY. THE WORST CUSTOMER SERVICE. THE EMPLOYEES ARE TOTALLY IGNORANT OF ANY OF THE MERCHANDISE. THEY KNOW ABSOLUTELY NOTHING AND ALWAYS HAVE VERY BAD ATTITUDES TOWARD ALL CUSTOMERS. THEY ROLL THEIR EYES AND IGNORE YOU. AND IF THEY HELP YOU THEY KNOW NOTHING ABOUT ANYTHING. EMPLOYEES AT THIS LOCATION INCLUDING MANAGEMENT ARE TOTAL FOOLS WITH NASTY ATTITUDES. THIS STORE IS AWFUL. WENT A FEW TIMES AND NOW WILL NEVER GO BACK. DO YOURSELF A FAVOR AND STAY FAR AWAY FROM THIS BEST BUY LOCATION!
Response from Best Buy
August 20, 2025
Hi there,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that the service you received from us didn’t meet expectations, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (https://bby.me/j3pi56), Twitter/X (https://bby.me/zdd09t), or Instagram (https://bby.me/yr3ts0). Please also include the Google Review reference number #32262.
Regards,
^Caleb
Maytal
August 17, 2025
1 out of 5
Had a terrible experience instore at customer service with Miguel. Incredibly rude, unhelpful, and refused to listen to concerns. Had to repeat myself multiple times and had to correct him on aspects of the website. He was only listening to argue and not to provide customer support or service. The only answer I was given was to call the 800 number
Mark A
August 12, 2025
3 out of 5
Not what it once was, but still great to have a brick and mortar option to go and buy immediately to bring back home
Response from Best Buy
August 12, 2025
Hello, Mark,
Thanks for taking the time to leave your review. We are glad to hear that you appreciate a brick and mortar store. If you have any questions or concerns in the future, please feel free to reach out to us on our social media. You can find us on Facebook (https://bby.me/na9nya), Twitter/X (https://bby.me/0ifskg), or Instagram (https://bby.me/0vl7dt). Please reference Google Review #28347.
Regards,
^ Aaron
Gerardo D
August 06, 2025
1 out of 5
Their geek squad was not helpful at all. Rushed my scheduled appointment so they can continue their conversation at the back.
Response from Best Buy
August 07, 2025
Hello Gerardo Diaz
Thank you for letting us know about your Geek Squad experience at the Sherman Oaks location. I can understand how you would feel if you felt rushed I don't like that feeling either. We'd like to know more, to connect with a representative, you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #25670. Please send us a private message.
Facebook (https://bby.me/to19m1)
Twitter/X (https://bby.me/v7nb60)
Instagram (https://bby.me/8df7zj)
Thanks,
^Ezra