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Best Buy Chesapeake Square
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Chesapeake Square
How do I check product availability at the Chesapeake Square Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chesapeake Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chesapeake Square stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chesapeake Square Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2371 reviews)
gordon b
June 02, 2025
4 out of 5
Best customer service
Long A
May 30, 2025
1 out of 5
No one was present or ready at the checkout. The staff at online pickup/customer counter was rude and agressive when I asked a question about the amazon gift card.
Amla192837465 a
May 28, 2025
3 out of 5
Some staff did not seem interested in customers.
Christopher
May 27, 2025
1 out of 5
This BestBuy lies about the condition of open-box items. I purchased an open box "excellent" TV and it was wrapped in bubble wrap with no box and didn't include a remote. Terri at customer service seems to think that excellent just refers to the condition of the item and not what's included. I HIGHLY suggest Terri call Best Buy corporate and tell them to update their website since she seems to think that open box excellent doesn't need to include a remote.
Had to get a manager to come over and provide a universal remote just so I could use the TV.