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Frequently Asked Questions About Best Buy Chesapeake Square

How do I check product availability at the Chesapeake Square Best Buy?
How do I check my order status?
My local Chesapeake Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chesapeake Square stores’ holiday hours?

Recent Reviews

4.1
(2371 reviews)
gordon b
June 02, 2025
4 out of 5
Best customer service
Long A
May 30, 2025
1 out of 5
No one was present or ready at the checkout. The staff at online pickup/customer counter was rude and agressive when I asked a question about the amazon gift card.
Amla192837465 a
May 28, 2025
3 out of 5
Some staff did not seem interested in customers.
Christopher
May 27, 2025
1 out of 5
This BestBuy lies about the condition of open-box items. I purchased an open box "excellent" TV and it was wrapped in bubble wrap with no box and didn't include a remote. Terri at customer service seems to think that excellent just refers to the condition of the item and not what's included. I HIGHLY suggest Terri call Best Buy corporate and tell them to update their website since she seems to think that open box excellent doesn't need to include a remote. Had to get a manager to come over and provide a universal remote just so I could use the TV.

About Best Buy Chesapeake Square

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