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Best Buy Chesapeake Square
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Chesapeake Square
How do I check product availability at the Chesapeake Square Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chesapeake Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chesapeake Square stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chesapeake Square Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2396 reviews)
Nope
August 09, 2025
1 out of 5
And this is the second time I’ve ordered online only to show up and they can’t find my order. Back to Amazon I guess.
Response from Best Buy
August 09, 2025
Hello Nope,
It's unfortunate to hear that there have been issues locating you order. We'd like to look into this for you and see what is going on. To connect just click on one of the Social Media links below and send a private message referencing Google Review #26721 to start.
Facebook (https://bby.me/gnfyz4)
Twitter/X (https://bby.me/78fjg1)
Instagram (https://bby.me/2tjmgj)
Thanks,
^Ezra
Runes H
July 24, 2025
5 out of 5
Helpful staff.
mark s
July 20, 2025
1 out of 5
This location usually is out of what you need and you have to order it online. When you order products online for pickup, you end up standing around for 20 minutes because only one employee is working the pick up area while other employees are standing around having a conversation with their lovers and co-workers. After the wait, they tell me the item I ordered online that said it was in stock at this location wad in fact not. So I bought an item, drove all the eay out here, just to be told they dont have it. Worst Best Buy in Virginia, hands and feet down!
Response from Best Buy
July 21, 2025
Hello, Mark,
Thank you for reaching out to us here on Google and sharing your experience. We understand how important an order can be and understand how important excellent customer support can be. We would like to take a closer look into any concern you may be facing and document them. To continue, please contact us through a private message on one of the following social platforms with your full name, phone number, and email:
Facebook (https://bby.me/5u9u33)
Twitter/X (https://bby.me/h5sku1)
Instagram (https://bby.me/dumaof)
We look forward to assisting you there.
Regards,
^ Brandon
Indrek K
July 19, 2025
5 out of 5
Good selection of open box laptops with excellent prices. Check online first!