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Best Buy Chesapeake Square
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Chesapeake Square
How do I check product availability at the Chesapeake Square Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chesapeake Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chesapeake Square stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chesapeake Square Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2391 reviews)
mark s
July 20, 2025
1 out of 5
This location usually is out of what you need and you have to order it online. When you order products online for pickup, you end up standing around for 20 minutes because only one employee is working the pick up area while other employees are standing around having a conversation with their lovers and co-workers. After the wait, they tell me the item I ordered online that said it was in stock at this location wad in fact not. So I bought an item, drove all the eay out here, just to be told they dont have it. Worst Best Buy in Virginia, hands and feet down!
Indrek K
July 19, 2025
5 out of 5
Good selection of open box laptops with excellent prices. Check online first!
A “
July 18, 2025
4 out of 5
It has most of the needed items. Probably order online and store pick up is a safer option
cynthia l
July 09, 2025
3 out of 5
Dirty bathroom, but the rest of the store wasn't bad.
Response from Best Buy
July 11, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that the restrooms will be clean and sanitary when I need to use one in public. Can you please reach out to us via private message on Facebook (https://bby.me/crn63n), Twitter/X (https://bby.me/0dxq31), or Instagram (https://bby.me/k4xrz3) with the information below, as well as more detail about your experience? Please begin your message with "This is in regard to my Google Review #13322".
Full Name
E-mail Address
Phone Number
Store Location
Regards,
^ Josh