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Frequently Asked Questions About Best Buy Chesapeake Square

How do I check product availability at the Chesapeake Square Best Buy?
How do I check my order status?
My local Chesapeake Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chesapeake Square stores’ holiday hours?

Recent Reviews

4.1
(2470 reviews)
Carolyn P
March 28, 2026
1 out of 5
Customer service is non-existent in the Best Buy that I recently visited
Patricia D
March 18, 2026
3 out of 5
Printer: My printer is printing with lines. I guess this is what the world is coming to. I can't speak to a human to make an appointment for repair I have to go online. I had a question before I make the appointment it just ignored me when I said customer service question. I just gave in and said yes send the link to the calendar. If I am frustrated I can't imagine the elderly folks. Smh.
Response from Best Buy
March 18, 2026
Good Afternoon, Patricia. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience . We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #130952" for reference. You can find us here: Twitter(X): https://bby.me/exuzhv Facebook: https://bby.me/I5taZj Instagram: https://bby.me/4zbBWt
Christy M
March 11, 2026
5 out of 5
Portsmouth Best Buy staff are informative and take the time to explain/answer your questions.
Richard T
March 08, 2026
4 out of 5
Best Buy Geek squad is unbeatable and a great deal. The store has a lot of stock and inventory. Unfortunately though it seems they’ve cut back on staff. The few workers they have are very helpful but it’s hard for them to keep up with any small volume of customers.

About Best Buy Chesapeake Square

bestbuy.com