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Best Buy Coconut Point
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Trade-In
Premium Home Theater
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Frequently Asked Questions About Best Buy Coconut Point
How do I check product availability at the Coconut Point Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Coconut Point Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Coconut Point stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Coconut Point Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1594 reviews)
Kevin G
September 18, 2025
5 out of 5
I wanted to give 1 star… as Best Buy as a whole is brutal. Missed a delivery because their contract driver wouldn’t deliver to the shipping door of my parents senior residence. Their customer service group is terrible. Can’t speak English but worse they have no ability to control a delivery. We ended up going to the store and thankfully got the supervisor Justin who was a shining star. He understood and we ended up getting a TV for my parents that was nicer and even saved $400.
Thanks to Justin you got this rating.
Best Buy—hire people like him. Not the CS reps you outsource to overseas.
Ramiro B
September 17, 2025
5 out of 5
Best buy Bob helped me pick out an amazing TV
Kristine d
September 16, 2025
5 out of 5
Kenny was excellent! He was very knowledgeable, professional, and efficient. We will return to this Best Buy location as a result of this great experience!
Tom W
September 16, 2025
5 out of 5
If you have questions and need help purchasing a new TV, talk to Josh as he knows his stuff!