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Best Buy Coconut Point
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Trade-In
Premium Home Theater
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Frequently Asked Questions About Best Buy Coconut Point
How do I check product availability at the Coconut Point Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Coconut Point Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Coconut Point stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Coconut Point Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1583 reviews)
Addie G
September 02, 2025
5 out of 5
I'm not sure who it was we spoke to there but he was in management and he really knew his stuff. He answered all my questions and concerns. He's a really great employee. The best experience I've had at a Best Buy to date.
Claire
September 02, 2025
5 out of 5
Daniel was outstanding! He thoroughly understands the tech side of sales. He helped me setting up and buying the correct equipment. His patience is admirable!! I would refer Daniel to anyone buying anything within the store.
Aiden B
August 31, 2025
1 out of 5
if i could give 0 stars i would. absolute nightmare. I ordered a computer online for pickup in which it said it would take an hour after an hour i headed to the store. when arriving i was told it should only be 10 minutes, those 10 minutes pass i proceed back to the desk in which im told "10 more minutes". 30 minutes go by and still nothing. I told the blonde lady at the desk i could come back in which she said again "it will only only be 10 more minutes". Another 30 Minutes pass so i go back to my car about to get food when they call me and ask for confirmation which they followed with saying it would be 10 more minutes. I head back into the store and waited another 30 minutes finally receiving my computer after wasting 2 hours of my day off. Pitiful undertrained staff.
Babs C
August 29, 2025
1 out of 5
Sold a phone not compatible with my ATT WIRELESS SERVICE. SALES AGENT WAS TOLD I HAD ATT YET HE SOLD ME A PHONE NOT COMPATIBLE. LIARS AND MISREPRESENTATION BY SALES
Response from Best Buy
August 29, 2025
Hello there!
Thank you for sharing your experience. I understand how challenging it is to receive the wrong item- I would be concerned as well. It's never our intent to inconvenience any of our customers, and we'd love the opportunity to see what we can do to help.
To formally document your feedback and address any concerns you may have, feel free to reach out to us in a private message or DM on any of our social media links below. Be sure to include your Google review 36628.
Facebook https://bby.me/m70wzo
Instagram https://bby.me/ugpc80
Twitter/X https://bby.me/e8bnlw
Best regards,
^Pre