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Best Buy Liberty
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Liberty
How do I check product availability at the Liberty Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Liberty Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Liberty stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Liberty Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2013 reviews)
Kota W
February 28, 2025
1 out of 5
Got 1500 pc up there a week or so ago. And a laptop high end ones. Laptop had to be mailed no problem. Get desktop home. It’s power cycling, take it back exchange for a new on it works fine for two days then when it goes to sleep wouldn’t turn back on. Get the laptop from OMEN not even the store didn’t work, so I brought both back thinking it is what it is I’ll just get my money back. First they wanted to say my receipt was wrong, then the manager wanted to inspect the pc to make sure I didn’t steal anything and blamed it on a policy when they didn’t have to do it last time? Spent an hour almost waiting to get told they didn’t have anything within the price range I paid I just asked for a full refund at this point and that itself took 30 mins for them to figure out their receipts.. horrible service won’t be coming back.
Response from Best Buy
February 28, 2025
Hi, Kota,
Thank you for your review. I understand how challenging it is when an item doesn't perform as expected. We truly strive to provide the best product selections and knowledgeable assistance to ensure a positive customer experience in every interaction.
So that we can formally document your feedback, please send us a private message or DM using the links below that include your full name, phone number, and email address. Kindly mention your Google review 64874643.
Facebook facebook.com/BestBuy
Instagram instagram.com/bestbuy
Twitter/X twitter.com/BestBuySupport
Kind regards,
^Pre
Jay C
February 27, 2025
5 out of 5
One of my favorite stores. Always has what I am looking for. It is super close to the house.
Rick K
February 15, 2025
2 out of 5
If you expect assistance or service, this is not the place to be.
Response from Best Buy
February 15, 2025
Hi, Rick,
Thanks for sharing your feedback with us. We strive to provide high quality service and can see your recent visit did not reflect this expectation.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64816199" in your message. Thanks!
Regards,
^April
Ennis W
February 13, 2025
4 out of 5
Takes a little time to get help,but when you do staff is nice and informative.