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Services Offered
Geek Squad Services
Apple Shop
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Frequently Asked Questions About Best Buy Orem
How do I check product availability at the Orem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Orem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Orem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Orem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(3656 reviews)
Bruce S
July 16, 2025
5 out of 5
Awesome service. Wonderful help!
Jennifer T
July 14, 2025
1 out of 5
I bought a cord from Best Buy that did not work for my needs on June 28, 2025. I came to return it today with the receipt, July 14, 2025. I had not noticed their return policy of 15 days. This is 16 days. I just left it there because it is no good to me and I suspect the man will happily reshelf it and resell it. I know I’m outside of their short window but they have sealed the deal. Never shop there!!
Response from Best Buy
July 15, 2025
Hello, Jennifer Thornton,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a representative, you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #15819. Please send us a private message providing us with your full name, email address, and telephone number to complete the documentation process. I look forward to hearing from you!
Facebook (https://bby.me/vos79i)
Twitter/X (https://bby.me/mbyc50)
Instagram (https://bby.me/jtwty9)
Google Review #15819
Thanks,
^Ezra
Chile I
July 14, 2025
2 out of 5
I was trying to buy a pair of headphones and they couldn’t price match with Al’s. The redhead Carter was disrespectful about it. Happily went to Al’s.
Response from Best Buy
July 15, 2025
Hello, Chile,
I appreciate you taking the time to reach out to us regarding this price match opportunity! Our Price Match Guarantee is one of my favorite options from Best Buy, as I love to save money in any way possible. I’d like to get this looked into further for you.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://bby.me/9sie0h), X/Twitter (https://bby.me/nqi3ni) or Facebook (https://bby.me/rph4wz) with the details of your situation, the headphones you are interested in, along with your full name, phone number, and e-mail. Also add Google Review 15818. We look forward to hearing from you.
Kind regards,
^Deysha
K H
July 12, 2025
1 out of 5
shift lead & supervisor would not honor price match in store , ordered the same product online & representative there said it was an eligible price match
Response from Best Buy
July 12, 2025
Hello, KH,
Thank you for leaving a review. Not getting assistance with a price match can be frustrating. If you'd like to formally document your experience, please send a private message on social media along with your name, phone number and email. Please mention Google Review 14688 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Regards,
^Meghan