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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop
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Frequently Asked Questions About Best Buy Orem
How do I check product availability at the Orem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Orem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Orem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Orem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(3681 reviews)
Hannah
August 24, 2025
3 out of 5
Purchased a laptop yesterday. The employee I worked with kept trying to sell me the membership and warranties. I told him repeatedly I did not want to purchase them. Proceeded to tell me at checkout he doesn’t get a commission for this and asked me to give him a shout out. Like bruh that’s not my problem 💀
Tyler C
August 23, 2025
1 out of 5
Can’t get ahold of anyone via the phone. When you ask a question the phone uses an AI to read you information you can find out in the website, and it doesn’t answer any more specific questions if you have any.
Response from Best Buy
August 23, 2025
Hello, Tyler,
Thank you for reaching out for support with your questions and concerns. Any information that you would need on products or services would be available at our website. If you would like to get support with something you can't find you can reach out to us on any of our social media profiles for support with Review 33701. Please note that any availability information will be available online and there is no information that is not available on our website available to be shared.
Facebook (https://bby.me/hu6bcc), Twitter/X (https://bby.me/lhcbcg), Instagram (https://bby.me/bzfqzb)
Sincerely,
^ Tommy
DJKENN S
August 22, 2025
1 out of 5
I bought a tv in this store they sold me a 2 years warranty but they never be specific what’s the warranty cover, long time ago happened me with a laptop too in this store pay warranty and doesn’t cover the problem but now with this tv installing the new tv the screen cracked by self and get the tv back to this Best Buy in Orem explaining what happens and they told me can’t do nothing and I pay for 2 more years warranty but they never be specific what’s the warranty cover they just want to sell the warranty with no specifications what’s cover, they told me sorry the warranty don’t cover the crack of this tv that crack by self people don’t waste your money and your time on Best Buy I have the most bad experience with this store and lost my money
Response from Best Buy
August 22, 2025
Hi there!
Thank you for your feedback. It's challenging when an item doesn't perform as expected. Our protection plans help to ease the stress during these situations, and we'd be happy to discuss the options available to you.
For support, please feel free to reach out to us on Facebook (https://bby.me/r1zvj7), Instagram (https://bby.me/bw9v79), or Twitter (@BestBuySupport). Be sure to mention your Google review 33237.
Kind regards,
^Pre
Mike N
August 13, 2025
5 out of 5
Very helpful and knowledgeable.