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Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Orem
How do I check product availability at the Orem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Orem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Orem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Orem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(3690 reviews)
Benjamin D
September 20, 2025
1 out of 5
Best Buy changed their return window to 15 days and refused to be helpful to return a sealed product with store receipt for money back on my credit card, and would only offer store credit. Who does that in 2025? Totally ridiculous not take back a sealed item with receipt.
Response from Best Buy
September 20, 2025
Good Afternoon, Benjamin.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:#45666" for reference. You can find us here:
Twitter(X):
https://bby.me/zkybnm
Facebook:
https://bby.me/7w94q1
Instagram:
https://bby.me/c1qrl5
Riley B
September 20, 2025
2 out of 5
Very nice, equally unhelpful. We asked where we could find a few things. One item wasn't within 100 miles (found one on the shelf on our way out). Another item, "None in the state." (we found one at the next Best Buy we stopped at).
Response from Best Buy
September 20, 2025
Hello, Riley,
Thank you for leaving us a review. It saddens me to hear that your recent experience was not a positive one, especially when looking for items at your local Best Buy store. We appreciate your feedback, and would like to formally document your interaction. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #45554” when reaching out on social media.
Thank you,
^Ruby
aundre s
September 15, 2025
5 out of 5
I could stay here all day and look at electronics and computers my favorite..excellent selection of computers and they are very knowledgeable
Cameron
September 10, 2025
1 out of 5
Had my sub woofers and amplifier installed here 5 months ago. Install looked great and all was well until yesterday it didn't work. After troubleshooting I found out that the main power to the amp the wires were just stuffed into the amp. Tried to tighten them and it's not possible without using a reducer or ferrules on the 2 wires. Rather then do it right he just stuffed them in and hoped for the best. The amp was screwed down (I thought) it just moved by hitting a bump. Could've ruined my equipment and maybe worse if the ground and positive had touched under my seat. Wires could've arked not being tightened in correctly and caused some serious issues. I'm not happy. I've got to fix it myself. Should've been installed correctly all the way around.
Response from Best Buy
September 11, 2025
Hello, Cameron,
We know how exciting a new sound system in our car can be, and we would be happy to document any feedback you may have in this concern. To continue, please send us a private message or DM at the following Social Platforms with Google Review#41947.
Facebook (https://bby.me/v8u0w0)
Twitter/X (https://bby.me/nm7tfe)
Instagram (https://bby.me/uu4a6c)
We look forward to assisting you there.