How do I check product availability at the Tustin Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tustin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tustin stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tustin Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2822 reviews)
Victor L
September 25, 2025
5 out of 5
Nice store
Seyed A
September 22, 2025
1 out of 5
Poor customer care and service
Don’t trust what they say
Response from Best Buy
September 22, 2025
Hi there. Thanks for reaching out. We would be glad to learn more about your experience and assist in any way. To do so, please send us a message on Facebook (https://bby.me/rwi7os), Twitter/X (https://bby.me/iw0bu8), or Instagram (https://bby.me/jmdwl9). Please also include Google Review number 46438 when reaching out. Thanks!
Richard S
September 21, 2025
5 out of 5
Order online and pickup is a great option here. Smaller items in the lock boxes outside the main store or larger items just inside the door. Super quick and you avoid the upsell on extended warranties etc.
Prices are as good as anywhere else.
鄭天
September 21, 2025
5 out of 5
The staff is friendly and professional, the environment is clean and comfortable, and the process is always well-organized. Every visit has been a pleasant experience—I highly recommend this place.