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Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Eastvale
How do I check product availability at the Eastvale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eastvale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eastvale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eastvale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(2511 reviews)
Juan R
November 06, 2025
1 out of 5
We feel cheated by the store. We bought a new TV, and when we got home and opened the box, the accessories were already opened, and the TV was used. It even had another family's data on it. We picked up the TV at 5:00 pm and quickly returned it at 8:20 pm. We are very upset about how we were treated at the store and that they didn't help us check the TV. Now we're waiting for calls, and no one is answering.
Response from Best Buy
November 06, 2025
Hello,
Thanks for taking the time to share this with us. We understand getting a new TV is an exciting time, but finding that it already has been used by someone, wouldn't be welcome news. We'd be happy to look into this with you further.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/sgpvc5), Twitter/X (https://bby.me/fhao84), or Instagram (https://bby.me/i1c7tn), and mention your "Google review #65408" in your message.
Margarita L
November 06, 2025
1 out of 5
I bought a new tv but it was used it didn't work and it had old remote i too it back but they told me they couldn't take it back because it didn't have th right remote even though thats the one it came with
Response from Best Buy
November 06, 2025
Hello, Margarita.
Buying a new TV should be a fun experience. Please reach out to us on social media, so that we can help you get all squared away. Also, be sure to reference your Google review #65409.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
PJ H
November 03, 2025
1 out of 5
This is incredibly disappointing. I bought an 85-inch TV from their store on November 1st. When I opened the package at home, the TV was slightly deformed. I took it back on November 2nd to exchange it, but they said the packaging was fine and the TV's deformation was caused by me, so they wouldn't give me a refund or exchange! I just want to ask a bunch of stupid people! Why did I take it home and break it before exchanging it? And I bought two TVs at once, why didn't I just break both of them before exchanging them? I just want to say they're awful. Everyone should be careful with this Best Buy store when buying electronics!
Response from Best Buy
November 03, 2025
Hi there,
Thanks for sharing your experience with us. We're concerned to hear about this situation and that your TV was damaged when you opened it, which we understand would be frustrating. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/uelblr), Twitter/X (https://bby.me/pck0id), or Instagram (https://bby.me/2627yn) and mention your "Google review #64146," we'll be happy to look into this with you.
Shari C
October 24, 2025
5 out of 5
My phone had a virus, they cleared it up really fast. My phone is working great now!👍🏻