My favorite Best Buy! Very friendly staff who's always there for you!
Nicole D
February 26, 2026
Waited 30 minutes to be helped and no one came
Response from Best Buy
February 26, 2026
Hi Nicole,
Thank you for your review. We understand the importance of being able to find assistance, and greatly appreciate you taking the time to bring this to our attention.
To formally document your feedback, feel free to reach out to us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention your Google review 122168.
I went into the Snellvile store on Scenic hwy and was frustrated and neat tears with my computer. Lliam, was outstanding, what seemed like a mountain to me, he disolved my issue with no problem. Thank you Lliam, you're the BEST! He made me SMILE.
This store is so unorganized! And the workers were ignoring me while being on their phone! By far the worst bestbuy I’ve been to
Response from Best Buy
February 21, 2026
Hello Richy,
Thanks for reaching out and providing your feedback. When I go into my local Best Buy, I can expect to find helpful and friendly associates, so I can understand your concern here. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/4nv8vb), Twitter/X (https://bby.me/xlfje7), or Instagram (https://bby.me/w0vldg). Please send us a private message or DM to complete the documentation process. Please also reference Google Review, 119970.