Frequently Asked Questions About Best Buy Snellville
How do I check product availability at the Snellville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Snellville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Snellville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Snellville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3824 reviews)
Tonja S
December 27, 2025
5 out of 5
Slow but very helpful and friendly
Kevin M
December 26, 2025
5 out of 5
Got all I needed
aubryone h
December 24, 2025
1 out of 5
Places PS5 order as a gift… recipient goes to pick up $500 gift… it’s not ready (despite getting notifications it’s ready. Comes back after a few hours…. Still not ready (even though you’re literally just grabbing a box)… they recommend we came back tomorrow.
Tomorrow comes… first message I get in the morning is “Your Order Has Been Cancelled” due to non pick up………….
Like actually what is this place? Are yall good?
Kele
December 21, 2025
1 out of 5
I'm currently standing in line, which has been over 30 minutes. There is only one cashier. There's no reason why returns or purchases cannot be done faster. No one was called up for backup. This location is horrible. Might as well be located on Campbellton Rd.