Frequently Asked Questions About Best Buy Snellville
How do I check product availability at the Snellville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Snellville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Snellville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Snellville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3684 reviews)
Nevin A
April 25, 2025
5 out of 5
This Best Buy has almost everything, good customer service and prices! Will definitely come back!
Ricardo M
April 22, 2025
5 out of 5
Tyler from geek squad has always been the best guy to deal with always ready help.
Italo C
April 21, 2025
5 out of 5
Cool and friendly staff! Got our computer issue fixed at the Geek Squad with no wait!
Tony M
April 14, 2025
1 out of 5
Best Buy lost my business today. I purchased and they installed a stereo in my daughter’s Jeep as a Christmas present gift. A speaker is working sometimes and sometimes not and is having static issues. Even though there is a lifetime warranty on installation they told me I have to pay them $100 dollars for them to look at it. Be aware they don’t stand by their warranty.
Response from Best Buy
April 14, 2025
Hello, Tony.
I understand the importance of having something installed work properly after installation and we would be more than happy to look into this for you and see what we can do. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #65041326.
Best,
^Allison