Christopher V
January 19, 2025
Best buy will not help you if something goes wrong. Warning do not buy from the store. Might as well buy half price from vendor because best buy will force you to go back through the vendor. No help at store at all. They upcharge by atleast $100 stop with the scams best buy. Products are no good. $600 ps5 useless!!! Update. You can't even talk to the store on the phone at all. Ever!
Response from Best Buy
January 19, 2025
Hello and thanks for reaching out on Google, Christopher.
We understand the frustration when something goes wrong with your purchase. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64707087.
Kindly,
^Graham
Well stocked, considering the holidays. The staff was friendly, and all assisting someone that needed help. When the checkout lines got lengthy, an associate was quick to jump on another checkout area to help clear the line. Everyone had a good attitude and answered all questions asked.
Great deals, and the staff is knowledgeable
Chanelle T
December 16, 2024
Not enough inventory for cases for new iphones