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Frequently Asked Questions About Best Buy Colonial Heights

How do I check product availability at the Colonial Heights Best Buy?
How do I check my order status?
My local Colonial Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Colonial Heights stores’ holiday hours?

Recent Reviews

3.9
(2330 reviews)
Bryan R
March 31, 2025
5 out of 5
Staff are very helpful and friendly!
Scott W
March 23, 2025
1 out of 5
Worst customer service. Nothing is stocked. They basically can’t be bothered and want you to look for the items you need help replacing or finding.
Response from Best Buy
March 23, 2025
Hey there, Scott, Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative shopping experience with us in-store. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #64959969" and share your full name, email, and phone number. Thanks, ^Jacob
Josué D
March 16, 2025
5 out of 5
I dropped my wallet and a gentleman returned it to me here. Naturally I will love this place forever haha
Derek W
March 08, 2025
5 out of 5
Love best buy service and product especially their sales

About Best Buy Colonial Heights

bestbuy.com