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Frequently Asked Questions About Best Buy Colonial Heights

How do I check product availability at the Colonial Heights Best Buy?
How do I check my order status?
My local Colonial Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Colonial Heights stores’ holiday hours?

Recent Reviews

3.9
(2389 reviews)
Joseph M
September 28, 2025
1 out of 5
Worst service i have ever seen. No one cares
Response from Best Buy
September 28, 2025
Hello, Receiving poor customer service is frustrating. Please tell us more about the shopping experience. Send a message on Facebook, Instagram or Twitter/X. Mention review #49214 when reaching out.
Tee T
September 24, 2025
4 out of 5
love it
Lenzy J
September 22, 2025
4 out of 5
Always a qualified person which I like. Because there will be questions.
Russell C
September 17, 2025
3 out of 5
I have great difficulty at Best Buy and Geek Squad for some reason...I need someone to reach out to me from the store I typically do not leave bad reviews. I will only do so if my challenges are not resolved.
Response from Best Buy
September 17, 2025
Hey. We know how important it is to be to speak with someone who can provide the help you need. If you still need some help, please reach out to us through one of the social media platforms below. Please mention your Google Review number #44557. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy

About Best Buy Colonial Heights

bestbuy.com