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Frequently Asked Questions About Best Buy Colonial Heights

How do I check product availability at the Colonial Heights Best Buy?
How do I check my order status?
My local Colonial Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Colonial Heights stores’ holiday hours?

Recent Reviews

3.9
(2415 reviews)
Casey H
December 26, 2025
5 out of 5
Good people
George P
December 19, 2025
1 out of 5
I came in yesterday to do a return a was returned to the account. I asked the employee Kass beforehand to make sure it was the correct account and she preceded to return into to the the wrong account. The manager of duty Eugene was very unhelpful and rude I’m current in the of customer service. I’ll never return to the conical heights location
Response from Best Buy
December 19, 2025
Good Evening, George, We certainly understand how you are feeling after not getting the support you needed when you were in the store. We would love to learn more about what happened here, as we work to help you. Please feel free to send us a private message on social media, so our team can better assist you. - Facebook (https://bby.me/uryc4z) - Twitter/X (https://bby.me/cfaysz) - Instagram (https://bby.me/xnjek5)
Samantha
December 04, 2025
5 out of 5
They didn't have what I needed but the staff was great and quick with assisting me and I ended up leaving with something else I needed thanks to them
Daniel
November 28, 2025
5 out of 5
Awesome staff! Always so helpful. Haven't been in a Best Buy in forever amd the service is still amazing!

About Best Buy Colonial Heights

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