header_logo
Services Offered

Specialty Shops and Services

More to Explore

Frequently Asked Questions About Best Buy Springfield

How do I check product availability at the Springfield Best Buy?
How do I check my order status?
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Springfield stores’ holiday hours?

Recent Reviews

4.0
(1598 reviews)
Brandon
December 30, 2025
5 out of 5
I go here to checkout products in person or find items sometimes at a better discount than online. Staff has always been curtious, helpful, and friendly without being pushy.
Jay B
December 28, 2025
2 out of 5
Entered the building and asked the employees at the front for a Bluetooth Adapter for my PC. Was told they didn’t have them there, was directed to Amazon to order one. Left building. Checked online in my car. Said it was available for pick-up at this store. Gave me the location online. Went back in and grabbed what I needed and checked-out. Overall poor customer service experience due to uninformed customer service representatives. 2 stars because the product I needed was in store.
Response from Best Buy
December 28, 2025
Hi Jay, Thanks for sharing this review. We're concerned to hear about this experience, and can understand your frustration with being told the product wasn't in stock, only to find out it was. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/byzz3n), Twitter/X (https://bby.me/l5y69t), or Instagram (https://bby.me/f5kxz3). Please include the Google Review reference number #96643 when reaching out.
Gary P
December 27, 2025
5 out of 5
Good place for electronics shopping
Andy S
December 10, 2025
1 out of 5
Only three customers in the store yet I waited for over an hour and finally put my merchandise back and left
Response from Best Buy
December 10, 2025
Hi, Andy, Thank you for leaving a review. I'm disappointed to hear that you were unable to find help in store. If you require support finding something, please send us a private message on social media. We would be happy to help you on any of the following platforms: Facebook (https://bby.me/s46zjv), Twitter/X (https://bby.me/vfr1ys), or Instagram (https://bby.me/xgljs9). Please mention the phrase “Google review #84950” when reaching out to us.

About Best Buy Springfield

bestbuy.com