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Best Buy Dothan
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
More to Explore
Frequently Asked Questions About Best Buy Dothan
How do I check product availability at the Dothan Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dothan Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dothan stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dothan Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2221 reviews)
Austin L
January 19, 2025
1 out of 5
Stood in the phone section for 30 minutes trying to buy a new unlocked phone without even being able to speak to a single employee. I left and purchased on Amazon where it was conveniently $500 cheaper.
Response from Best Buy
January 19, 2025
Good Evening, Austin,
We certainly understand how you are feeling after an extended wait to get assistance while in store. We would love to look further into these concerns with you. Please reach out to our team by sending us a private message via social media. Make sure you include your Google review case ID in your message: #64707152.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Rick Y
January 17, 2025
2 out of 5
Loved Best Buy and have used them for years. We relocated to the Dothan Al recently and this was our first ( and last) trip to this store. Previous experience in Pensacola Fl was excellent. This location just seems dreary when you enter. Much of floor space is consumed by large stacks of boxed TVs. Inventory in general is sparse. Almost no staffing visible (11:30AM). After about 10 minutes of looking for a specific item, an employee approached asking if he could help. His appearance wasn’t bad but it was significantly below that I have experienced in dozens of Best Buy areas elsewhere in other locations. After learning that what I looking for wasn’t carried any longer in store I thanked him and he simply walked away without answering. My now 30 year old son had his first job with Best Buy in Bastrop Texas. He was 16. It was a great place w excellent management and enjoyable to just drop in and look around. He learned a lot and enjoyed working there. It’s sad to see what it is now.
Response from Best Buy
January 17, 2025
Hey there.
Thank you for your review, Rick. This is certainly not an ideal situation here so we understand how you are feeling. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (http://facebook.com/BestBuy)
- Twitter/X (http://twitter.com/BestBuySupport)
- Instagram (http://instagram.com/BestBuy)
When reaching out, please mention it is regarding your Google Review 64696698.
Kindest Regards,
^Vanessa
Angela O
January 10, 2025
1 out of 5
I wasn't greeted when I entered through the front door or by the Cashier. She didn't smile just blah !
Response from Best Buy
January 10, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my in store shopping trips will be pleasant and efficient. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64663209".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Edna R
December 31, 2024
5 out of 5
Love it. I can always find great deals here