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Best Buy Jordan Creek
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Jordan Creek
How do I check product availability at the Jordan Creek Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jordan Creek Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jordan Creek stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jordan Creek Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1501 reviews)
Nic B
February 08, 2025
2 out of 5
I went in for a digital cable for my car. They had no idea what I was talking about
Response from Best Buy
February 09, 2025
Hello,
Thanks for taking the time to share your feedback with us. I can appreciate needing to purchase an item and the employee not understanding what you're asking for, isn't an ideal shopping experience. I'd be happy to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. Please also refer to your "Google review 64792266" in your message to us.
Sincerely,
^Melissa
Vinay K
February 04, 2025
1 out of 5
Today afternoon at 1:45 i went to this store to buy washer. I did not see anyone on the floor to help me and also after repeated inquiries no one was able to help me. I did wait for about 45 mins and no one came to see me. I did check at the register and he called form his head set but no one came out to help. After 45 mins i left the store as i was not helped. Worst experience of any bestbuy stores.
Response from Best Buy
February 04, 2025
Good Evening, Vinay,
We absolutely understand how you are feeling after not getting the assistance you needed during your time in the store. We would be happy to connect with you and work to assist you. Please feel free to send our team a private message via social media, so we can help. Make sure you include your Google review in your message: #64777023.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Leah H
February 04, 2025
3 out of 5
Salesperson didn't listen to what I was asking or saying. He was just trying to sell me. Very frustrating that customer service is going away.
Response from Best Buy
February 04, 2025
Hi, Leah,
Thank you for sharing your review. I really understand how challenging it is when you feel like you're not being heard, especially during a purchase. We want all our customers to feel valued, and we try our best to offer the best options.
So that we can properly document your concerns and provide any additional assistance needed, please reach out to us on Facebook facebook.com/BestBuy, Instagram instagram.com/bestbuy, or Twitter/X twitter.com/BestBuySupport in a private message or DM that includes your full name, phone number, and email address. Be sure to mention your Google review 64774629.
Kind regards,
^Pre
Robert j
February 02, 2025
2 out of 5
Couldn't find my item did work through it and gave a great interaction
Response from Best Buy
February 02, 2025
Hi Robert,
Thanks for sharing this review with us here. I'm concerned to hear that you weren't able to find what you were looking for in our store, which I understand would be disappointing. We'd be happy to discuss this further with you to ensure this feedback is documented, and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64768946.
Thanks,
^Caleb