Frequently Asked Questions About Best Buy Burlington
How do I check product availability at the Burlington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burlington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burlington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burlington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1863 reviews)
Keith G
May 29, 2026
5 out of 5
The staff and other team members were not just helpful but go that extra when they can without hesitation. We went looking for a 98" for a friend's business and Joel was extremely helpful and at the same time when he wasn't sure 100% he didn't hesitate to find out the answer to our questions. My friend got an awesome deal on it and everything to make it happen from in-store to install .
Ahmad
May 28, 2026
4 out of 5
Boys at counter are very nice. Easy buying and easy return. And product quality is much better than Amazon mix products
Joseph G
May 10, 2026
4 out of 5
Always a great experience when I visit! The staff is super helpful and knowledgeable about the latest tech. I love the variety of products they offer, and I always leave with exactly what I need.
Benjamin B
May 07, 2026
5 out of 5
I take apart electronics I find that are in good condition yet broken and bring them here for recycling.
Then I recycle the metals and only trash what I have to trash.
Thank you Burlington Best Buy!!