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Best Buy Burnsville
Services Offered
Geek Squad Services
Apple Shop- Apple Authorized Service Provider
Trade-In
Yardbird Experience Shop
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Burnsville
How do I check product availability at the Burnsville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burnsville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burnsville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burnsville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1757 reviews)
James L
November 03, 2025
1 out of 5
Bought a TP link DECO router from here on 10/4/2025. On 10/30/2025 multiple publications have story that US government wants to ban TP link routers because of possible hacking. Since this happened after 14 day return window, I wanted to contact someone from best buy about this. Chatted with someone on chat line and they said to talk with a manager about a possible exchange. They would not do it unless I became a + member for $50 per year. Spent the $50 and returned the TP link router and then cancelled my best buy+ membership. I Will never step foot or buy anything from best buy ever again. Many other places to buy what they sell. Read the story about TP link routers and you make the call if you want to be possibly hacked.
Joseph
October 19, 2025
3 out of 5
I really miss the old Best Buy
Jeff K
October 15, 2025
3 out of 5
Nice new store with a good selection, however the assistance was nearly nonexistent. When we were able to get someone to help us with a TV purchase he was clearly not familiar with the products in his department and thier offerings.
Michele K
October 02, 2025
4 out of 5
The person who helped me with laptops was great, patient and informative.
The person who tried to help with home security cameras, not so much. Didn't know much and didn't seem to want to find out.