Abbigail M
October 06, 2025
I went in looking for a particular phone. The manager, Brett I believe, came up and asked what exactly I was looking for in a phone. I told him that I like to take pictures of the moon and he automatically steered me away from the one phone that I was looking at and recommended another (in a respectful manner lol). He was extremely knowledgeable and knew exactly what I meant when I explained what I was looking for.
He got me a beautiful deal on my new phone, and was really patient when I had questions and everything like that. Needless to say, I am thrilled with his advice, see evidence of why attached to this review:
(Leaf photo taken from over a football field away. Neither photo is edited.)
As for the rest of the store, it was as expected. The staff were all very kind but not too pushy, but many of the displays weren't interactive or filled out like they should have been. I was told that this was due to the store being newer so 🤷🏻♀️ The bathroom was also very clean, so that's a plus too, lol
Horrible experience..waste of my time
Response from Best Buy
October 05, 2025
Hello, Jack,
Thank you for sharing your feedback regarding your experience during your visit to one of our stores. We try to pride ourselves in ensuring we provide great customer service, and we’d like to share this with the right team.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://bby.me/23nytt), X/Twitter (https://bby.me/nyokkw) or Facebook (https://bby.me/2vzb16) with the full details of your situation. Also add Google Review 52059. We look forward to hearing from you.
Big box store same same nothing special really just cool stuff to look at
Robin M
September 30, 2025
The problem with best buy is they act like they are *the* spot to find electronics and devices and have only 1 type of a product. Came for a capture card walked all over the store looking for it and can't find it. Ask an employee they dont stock it on the floor anymore. Why even keep a product if you won't put it out to see and the only keep one brand and its of course one of the most expensive brands. So now im forced to buy online. So much empty space in your store and every time I come im reminded why I almost never buy anything here they dont have anything