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Coming Soon, a new tech playground
Get ready to explore a new shopping experience in Lansing
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Lansing
How do I check product availability at the Lansing Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lansing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lansing stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lansing Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2681 reviews)
Minnie S
September 14, 2025
5 out of 5
I was immediately greeted by a nice associate who took me right to the products I was looking for. I picked what I wanted and went to check out. Again I was greeted by a very nice associate. They got me checked out right away. Great prices with a great atmosphere!
Osiris
September 13, 2025
5 out of 5
Great electronic store
Allison F
September 06, 2025
1 out of 5
Bought a freezer after ours went out, picked the model that was in stock in order for us to replace it today and save the food in our freezer. Spent over $1000 of emergency fund money to do this, go to pick it up and are told that the freezer is no longer available and is not available at any close location. And then are told it will take 7-10 days to process a refund. So after taking our $1000 and having no freezer we are just out of luck with no help from the store other than “we will continue to look for an available freezer for the next 7 days”. Awful customer service and help.
Response from Best Buy
September 06, 2025
Hi, Allison,
Having purchased an item that was sold out can be difficult. We certainly try our best with items available to help customers in any way we can. Please do reach out to us on any of our social media profiles for support with review 40320. Facebook (https://bby.me/k8i8lc), Twitter/X (https://bby.me/ey0vq7), Instagram (https://bby.me/npkrzz)
Sincerely,
^ Tommy
Jeff S
September 04, 2025
4 out of 5
Great experience. Found out the Store will be moving to a new location, lots of open box items for sale. Staff and store is staying open until the end of the month just before the new location opens.