header_logo

More to Explore

Frequently Asked Questions About Best Buy Jacksonville

How do I check product availability at the Jacksonville Best Buy?
How do I check my order status?
My local Jacksonville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Jacksonville stores’ holiday hours?

Recent Reviews

4.1
(2787 reviews)
MICHELLE C
June 24, 2025
5 out of 5
Just dropped off my computer to be repaired.
Mo C
June 20, 2025
5 out of 5
Great experience! Walked in and was helped right away, all questions answered, and left feeling very satisfied. Bought two new phones, Jaiden Wright helped us through the entire process, including the trade ins, cases, warranty, backing up the old phones and syncing the new ones. 👍😁
Wesley G
June 14, 2025
1 out of 5
2 employees were great, 2 employees were bad. Mainly the young hispanic lady at customer service, didn’t get her name but she single handedly made my whole shopping experience terrible and I had already paid. I spent $2k, and the price I spent doesn’t matter no customers deserve to be treated like an idiot or spoken too as if they don’t deserve basic respect. Either find a job that makes you happy, or move to the warehouse section where your unfortunate communication skills don’t drive people away. If I could spend an extra $100 to forget this interaction I would, I’m probably gonna just be an Amazon person now.
Elias C
June 14, 2025
5 out of 5
Clean displays.

About Best Buy Jacksonville

bestbuy.com