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Frequently Asked Questions About Best Buy Jacksonville

How do I check product availability at the Jacksonville Best Buy?
How do I check my order status?
My local Jacksonville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Jacksonville stores’ holiday hours?

Recent Reviews

4.1
(2883 reviews)
david k
March 29, 2026
5 out of 5
Same experience as always Attentive staff, that is knowledgeable and friendly. And no matter the issue , I always leave with it resolve.
BassPitt9191
March 19, 2026
1 out of 5
Why do your fit bits cost more than the united states consolidated debt, these are questions that need answers, also, I went number 2 in your restroom and it refused to flush, the man in there with the water flosser calling himself "bitet man" was not gentle, I want a refund on the three rolls of single ply toilet paper stuck in my abdomen, please lower the price of your fit bits
Response from Best Buy
March 20, 2026
Hello, Thank you for taking the time to share your experience during your visit to one of our stores. We try to provide a variety of shopping options for our customers. Let’s get this reviewed for you. In order to assist you, please send us all the details through our social media channels on Instagram (https://bby.me/tnpgOv), X/Twitter (https://bby.me/2IpBst), or Facebook (https://bby.me/3x9RJa). Please send a message with the full details of your situation. Also add Google Review 132129.
ODB L
March 17, 2026
4 out of 5
Customer service is scarce at times but when present are outstanding and positive attitude. I will absolutely continue to ship at this best but
Renee L
March 05, 2026
5 out of 5
They had just what we needed. Nice, helpful staff.

About Best Buy Jacksonville

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