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GEEK SQUAD

Best Buy Jacksonville

ClosedOpens at 10:00 AM
4.1
(2769 reviews)
1116 Western Blvd
Jacksonville, NC 28546
(910) 478-3145
Directions
ClosedOpens at 10:00 AM
SundayMay. 1411:00 AM - 7:00 PMMondayMay. 1510:00 AM - 8:00 PMTuesdayMay. 1610:00 AM - 8:00 PMWednesdayMay. 1710:00 AM - 8:00 PMThursdayMay. 1110:00 AM - 8:00 PMFridayMay. 1210:00 AM - 8:00 PMSaturdayMay. 1310:00 AM - 8:00 PM
Services Offered
On This Page:

Find Items in This Store

Shop Best Buy Jacksonville

Specialty Shops and Services

  • Visit our store-within-a store for all things Apple: Mac, iPad, iPhone, Apple TV and more.

  • Get help from Microsoft experts and try out a full range of Microsoft products and accessories.

  • We have Agents who are certified in servicing and repairing Apple devices.

  • Most stores offer Trade-In on eligible items including mobile phones, tablets, other hardware, and video game software purchased anywhere. Participating stores may have additional requirements.

  • Discover how you can use Google Home voice assistants and the dozens of products that work with them to get answers, play music, and control smart devices around the house, using only your voice.

  • Meet Alexa, the voice assistant that can play music, make calls, answer questions, check traffic and weather, and more. Plus, find out how you can control other smart home devices using just your voice.

More to Explore

  • See what’s in-store. Connect with us from anywhere.

    Get Connected

  • Save with open-box products at a store near you.

    Choose from a variety of open-box items, all discounted to save you money. Check back often because our selection varies. But you can rest assured that open-box products are always covered by our Return and Exchange Promise.

    Shop Open Box

Frequently Asked Questions About Best Buy Jacksonville

How do I check product availability at the Jacksonville Best Buy?
How do I check my order status?
My local Jacksonville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Jacksonville stores’ holiday hours?

Recent Reviews

4.1
(2769 reviews)
Pamela T
May 05, 2025
5 out of 5
Alvin V is the MAN!!! He was so patient and so thorough with my husband and I when buying a new TV. He answered ALL our questions, gave recommendations based on our wants and needs and helped load the new tv into the car. Thanks Alvin!!
hunter s
April 26, 2025
5 out of 5
Helpful and competent sales employees
Cal M
April 17, 2025
1 out of 5
I was sold the wrong cover for my phone
Response from Best Buy
April 17, 2025
Hello, Cal, Thank you for reaching out to us here on Google and sharing your experience with us. We understand how important protecting out phone can be, and we understand how having the right case can affect that. We would be happy to take a closer look into this with you to assists in any way possible while documenting your feedback. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 65049485 Regards, ^Brandon
Fred R
March 11, 2025
5 out of 5
Went in to buy a new laptop. We were greatly help by Chris. He was very knowledgeable and helpful. He was a “can do” kind of guy. And he did! We bought a MacBook Air. After researching on Cons. Rep. All of the Mac’s had a very high rating. Thanks Chris and BB. Oh and the price slightly out did Amazon. Plus…we had Chris!

About Best Buy Jacksonville

At Best Buy Jacksonville, we specialize in helping you find the best technology to enrich your life. Together, we can transform your living space with the latest smart home technology, HDTVs, computers and gaming consoles from your favorite brands. We can walk you through updating your appliances with cutting-edge refrigerators, ovens, washers and dryers. And we can help you make the most of your active lifestyle with our huge selection of health and wellness gear.

You can also rely on the Best Buy Jacksonville team to keep your devices running smoothly with the full range of Geek Squad® services , including installation, delivery, set up, protection, repair and support. To ensure you can get the assistance you need, you can schedule a service with Geek Squad® for a time and date that fits your busy lifestyle. Or come in and visit us at 1116 Western Blvd in Jacksonville, NC, so we can help you find and navigate the perfect new camera, cell phone, TV , video games and more.

Can't make it to the Best Buy Jacksonville? Don't worry — visit our virtual store where you can live chat, voice call or video call with product experts who can help you compare items, check out, or even show you a product demo. You can also shop popular categories online or Discover & Learn with our detailed Shopping Guides, in-depth How-To guides and helpful Tips and Ideas. Learn how to live more sustainably, discover the latest must-have electronics and explore what best fits your lifestyle, home, workspace and everything in between.

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