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Frequently Asked Questions About Best Buy Jacksonville

How do I check product availability at the Jacksonville Best Buy?
How do I check my order status?
My local Jacksonville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Jacksonville stores’ holiday hours?

Recent Reviews

4.1
(2768 reviews)
Pamela T
May 05, 2025
5 out of 5
Alvin V is the MAN!!! He was so patient and so thorough with my husband and I when buying a new TV. He answered ALL our questions, gave recommendations based on our wants and needs and helped load the new tv into the car. Thanks Alvin!!
hunter s
April 26, 2025
5 out of 5
Helpful and competent sales employees
Cal M
April 16, 2025
1 out of 5
I was sold the wrong cover for my phone
Response from Best Buy
April 17, 2025
Hello, Cal, Thank you for reaching out to us here on Google and sharing your experience with us. We understand how important protecting out phone can be, and we understand how having the right case can affect that. We would be happy to take a closer look into this with you to assists in any way possible while documenting your feedback. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 65049485 Regards, ^Brandon
Fred R
March 11, 2025
5 out of 5
Went in to buy a new laptop. We were greatly help by Chris. He was very knowledgeable and helpful. He was a “can do” kind of guy. And he did! We bought a MacBook Air. After researching on Cons. Rep. All of the Mac’s had a very high rating. Thanks Chris and BB. Oh and the price slightly out did Amazon. Plus…we had Chris!

About Best Buy Jacksonville

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