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Frequently Asked Questions About Best Buy Jacksonville

How do I check product availability at the Jacksonville Best Buy?
How do I check my order status?
My local Jacksonville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Jacksonville stores’ holiday hours?

Recent Reviews

4.1
(2889 reviews)
Susan P
May 24, 2026
1 out of 5
Don't go here! Horrible customer service ! I was looking at TVs and the employee saw me and when he finished ringing someone up he disappeared. Then had to wait awhile before someone else showed up and he wasn't too helpful. Went to the front to pay for something and it took so long I just put the item back and left. I'll go to Wilmington next time!
Abi V
May 22, 2026
5 out of 5
My husband and I came in looking for a TV unsure what to get. Mr. D was incredibly helpful and patient with us. He answered all of our questions and went above and beyond. Thank you so much for all of your help! We will definitely be back in the future.
FadeFactor C
May 19, 2026
5 out of 5
We always try to buy our electronics here they have the best insurance and exchange policy if you are a member! Staff is always extremely friendly and helpful highly recommend!
j s
May 16, 2026
5 out of 5
I reset my Windows 11 computer and needed a wifi driver installed. Sean was awesome, got me back online in minutes. Thanks’

About Best Buy Jacksonville

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