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Services Offered
Geek Squad Services
Apple Shop
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Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Hoover
How do I check product availability at the Hoover Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hoover Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hoover stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hoover Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3728 reviews)
Drea D
November 24, 2025
1 out of 5
Probably the worst service I have ever had in awhile. Walked into the store walked around for 20 minutes no one came to help after I stood in the camera area while at least 5 employees walked by. Went to the front to ask for assistance on a $800 camera I wanted to purchase. The girl at the register called for someone to meet me there which required me to wait an additional 10 minutes: I went back up front and the other girl with greenish blue hair stated we’ve been calling people to help all night just for them not to come
Help. For me to wanting to spend $800 of my dollars. Yall need to work on the customer service. I left empty handed and had to drive all the way to the 280 location. Hopefully it’s better since everyone is standing around clueless on a Monday evening.
M R
November 23, 2025
4 out of 5
Black Friday sale
Joshua R
November 18, 2025
5 out of 5
Always a pleasure shopping at best buy
Vincent
November 16, 2025
5 out of 5
Knowledge and friendly staff. The selection of products is standard across the board for any other Best Buy location. Though it's far more clean, navigable, and helpful