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Best Buy Hoover
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Hoover
How do I check product availability at the Hoover Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hoover Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hoover stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hoover Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3571 reviews)
Canon S
January 26, 2025
5 out of 5
Great store for many years! Just recently had an open box order issue, but Corey at Geek squad had our back and was an incredible help!
Chad S
January 26, 2025
5 out of 5
Salesperson was good. Willing to ask for help when he needed it. Knew what he needed to though :)
Jason Z
January 26, 2025
1 out of 5
Do not schedule a TV mounting through Best Buy! They will cancel on you and not even call and let you know. They cancelled on us two weekends in a row and never called to let us know. I had to call them and good luck speaking to a person you can understand.
Response from Best Buy
January 26, 2025
Hi, Jason,
Thanks for sharing your review with us. We understand how important it is to still to a schedule, so we can see how having your installation appointment rescheduled multiple times would be a concerning and unwelcome experience. We would like to follow up and take a look into this.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64732815" in your message. Thanks!
Regards,
^April
Lisa W
January 21, 2025
5 out of 5
I was very pleased with the service of the geek squad. Alex and Shane did misspell my last name on the paper work when I went to pick up my laptop. It was ironic because we talked about names. They were really nice guys though. Donovan at the door complimented me and was very kind as well💙🔥💙🔥