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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Hoover
How do I check product availability at the Hoover Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hoover Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hoover stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hoover Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3754 reviews)
Holly D
December 31, 2025
5 out of 5
The manager and the employees at this location are amazing, so kind, and go the extra mile to help you out. It’s so refreshing to see such stellar customer service. I drive across town to come specifically to this location.
Mal H
December 30, 2025
1 out of 5
Best Buy (Hoover, AL) LOSS a major part of my order. Installer staged my order day before delivery. When the Installer returned to pick up the order, a 65" TV IS MISSING! Mind you, this is the third delivery date scheduled/changed by Best Buy. In the meantime, this purchase is on my credit!
Seemingly, Best Buy need not charge your credit card until proof of delivery, especially when changes are not due to the customer. Otherwise, the customer is paying for something someone else has in their possession (even if that someone is Best Buy).
STILL WAITING FOR SOLUTION!!!!!!
Lue R
December 30, 2025
5 out of 5
Picked up a TV that was gifted to me, informed on what to do ,young lady was knowledgeable at the desk and on point, didn't take but 10 minutes and I was on my way.
Jayuana P
December 30, 2025
1 out of 5
They acted like I had to go way to the Apple Store to get my phone fixed, when they literally could’ve held my phone or sent it in themselves. Prejudice folks, of course. Nothing new. Old & tired mentality. Tragic. lol