Bought I pad didn't explain cellular and wifi was there for hours geek squad could fix problem I returned for refund
Jhullina C
February 03, 2025
Worst location ever. Don’t go there 😑
They are kind but u gonna spend hours for something that can be done in 2mns
Response from Best Buy
February 03, 2025
Good Afternoon, Jhullina,
Best Buy strives to provide a friendly and efficient experience when you arrive to shop in our stores. So, we fully understand how you are feeling when your recent visit did not match this expectation. We would love to partner with you and review these concerns. Please feel free to reach out to us by sending a private message to us on social media. Don't forget to include your Google review in your message: #64771812.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Rodrigo C
February 01, 2025
I bought a TV stand online and drove from West Palm Beach because it was the only store that had it. When I got there, the box looked like it went to hell and back. The manager graciously agreed to give me a discount. I got home and started assembling the table until I realized there was no hardware. So, another trip to return, fortunately at the Wellington store, and a whole afternoon down the drain.
Response from Best Buy
February 02, 2025
Hello.
Thanks for reaching out and providing your feedback. We are saddened to hear that this was your experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64766284" and share your full name, email, and phone number.
Thanks,
^Jacob