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Frequently Asked Questions About Best Buy Riverhead

How do I check product availability at the Riverhead Best Buy?
How do I check my order status?
My local Riverhead Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Riverhead stores’ holiday hours?

Recent Reviews

4.1
(1611 reviews)
Michael S
June 03, 2026
1 out of 5
Prices are too high.... $300 for storage ,,,,, You don't own your data china dose !
Kimberly I
May 27, 2026
1 out of 5
In February I ordered a MacBook from Best Buy online for $1,195. FedEx never delivered it to me. FedEx themselves have since admitted this in writing, they issued an official letter confirming the package was misdelivered. I also filed a police report documenting the theft. Despite having both of these documents, Best Buy has refused to issue a refund. Their customer service representative, who was handling my case, stopped responding to my emails and phone calls after I sent her the FedEx misdelivery letter. No callback. No acknowledgment. Nothing. Best Buy continues to hide behind FedEx's original delivery scan, the same delivery that FedEx has now officially admitted was wrong. They have used this as justification to deny me a refund for three months while I have done everything right: filed a dispute with my credit card company, filed a police report, obtained written confirmation from FedEx, and contacted Best Buy repeatedly. I am a customer who paid $1,195 for a product I never received. Best Buy knows this. FedEx has confirmed it in writing. And Best Buy still refuses to make it right. If you are considering purchasing a high-value item from Best Buy online, be warned: if something goes wrong with your delivery, do not expect them to stand behind their sale. You will be on your own.
Ron E
May 20, 2026
1 out of 5
Sales folks has one interest, SELL!!! Doesn't matter if you need it. Sell!! NG for the customer
Response from Best Buy
May 20, 2026
Hello, Ron, Thank you for taking time out of your day to share your feedback. Getting the assistance you need with a purchase should be easy, so we can understand your concern. We'd be happy to document your experience here on a corporate level and assist. Please connect with us through social media. You can find us on Facebook (https://bby.me/jKpUYn), Twitter/X (https://bby.me/TgkLpr), or Instagram (https://bby.me/8wwRQV). Please reference Google Review,
Thomas L
May 20, 2026
2 out of 5
Selection of items was very limited, plenty of employees walking about but none seemingly available
Response from Best Buy
May 20, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thanks!

About Best Buy Riverhead

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