Frequently Asked Questions About Best Buy Riverhead
How do I check product availability at the Riverhead Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Riverhead Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Riverhead stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Riverhead Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1565 reviews)
Heidi P
October 04, 2025
5 out of 5
I had the best experience at the Riverhead location purchasing a 55in TV!!! JP the manager was very knowledgeable and so helpful. Spent alot of time helping me decide on the best TV for my home situation by explaining the differences in each TV and very honest in answering all my questions. I left with an appt for them to install my new LG in 3 days. !
Sherry v
September 30, 2025
5 out of 5
A really nice store, uncluttered and airy.
Michael C
September 13, 2025
3 out of 5
Customer service reps had a sense of entitlement
Response from Best Buy
September 14, 2025
Hello, Michael,
We understand how important excellent customer service can be, and we would be happy to take a closer look into this with you. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 43121.
Facebook (https://bby.me/cu13g7)
Twitter/X (https://bby.me/eda24d)
Instagram (https://bby.me/qs2zr5)
We look forward to assisting you there.