Rayhan was my one stop shop for a console trade in, and new purchase!
Cory was excellent and helpful. I'd go back just to work with him again.
Poor customer service right from you enter in store.
Mostly kids are hired so they are hardly interested in service, and so much attitude when you ask them any reasonable questions. Not everyone who enter the store is good at technology, when you ask the kids, they show so much attitude.
Also, this particular store, anytime you want anything, they never have things in stock and then they will try to sell through other franchise
Not sure how can best buy afford to run the outlet
Response from Best Buy
April 13, 2026
Hello, Shreejit,
We can understand that not having a good experience at our Bollingbrook, IL Best Buy. We would be glad to assist you in any way we can if you would like to reach out to us on any of our social media profiles below with Review 141049.
Facebook (https://bby.me/EJ9a3s)
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Instagram (https://bby.me/ueaHoD)
Best Buy is one of my go-to places for appliances. When I compare I usually go back to Best Buy. I also enjoy their promotions when I buy something that I can spread the payment over time. In addition, I found out a few years ago that they take recycling in for electronics, which is a BIG help. I Would give Best Buy five stars, but they have a little lower inventory than I would like. If they had a little more to choose from. I surely would give them five stars, but from what I have picked out from the past, even though they have a smaller inventory of most items, I still was able to find my appliances and other things that I was looking for.