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Best Buy Bolingbrook
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Frequently Asked Questions About Best Buy Bolingbrook
How do I check product availability at the Bolingbrook Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bolingbrook Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bolingbrook stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bolingbrook Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1708 reviews)
A T
May 23, 2025
5 out of 5
Great people!
Terry E
May 22, 2025
5 out of 5
They were taking care of me from the time. I entered the store. Everyone were very helpful.
I was having a problem with my tablet and they resolved it, quickly and answered, oh, my questions courteously, about the televisions. Very courteous, even as I was departing, thanks Geek Squad, Greeters, and the rest of the staff. Every store ought to be like yours, you guys are great.
Ikram M
May 16, 2025
5 out of 5
I recently shopped at Best Buy and had an amazing experience from start to finish. The staff was knowledgeable, friendly, and really took the time to help me find exactly what I needed. The store was clean and well-organized, making it easy to browse through their wide range of electronics, appliances, and accessories.
I ended up purchasing a new laptop, and the associate who helped me explained all the features and even recommended useful add-ons without being pushy. Checkout was smooth, and I appreciated the option for extended warranty and Geek Squad support.
Overall, Best Buy continues to be my go-to store for electronics. Great prices, excellent customer service, and a reliable shopping experience every time! Highly recommend!
Meg
May 16, 2025
1 out of 5
I received a delivery of a monitor from a Best Buy up in Schaumburg what was marked in Excellent condition with all original parts. It was filthy and missing the base (not this store’s fault). But I placed a pickup order of another “excellent condition” monitor that should come with all original parts. It was also FILTHY and missing an original cable that comes with the monitor. I took it anyway, because it at least had the base. But what makes a retailer feel that it’s ok to sell an open box product without cleaning it off as much as possible before reselling? You just take it back full of grime and resell it like that?? It was only like $50 less than the original unopened product. I’ve received better quality items when purchasing directly from an individual. Definitely don’t recommend purchasing anything opened from Best Buy with how little they care about what they’re selling and listing in the best condition. Wish I took pics, but I went to work cleaning it as soon as I got home. Best Buy has gone down hill.
(The older white haired gentleman at the geek squad area didn’t help me directly, but he was the best they had there and was way nicer than the young kid that “helped” me)