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Best Buy Bolingbrook
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Frequently Asked Questions About Best Buy Bolingbrook
How do I check product availability at the Bolingbrook Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bolingbrook Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bolingbrook stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bolingbrook Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1754 reviews)
Ryan S
October 04, 2025
5 out of 5
Nate helped me get knowledgeable about computers thanks
Honesty
October 02, 2025
1 out of 5
Corey, you are not a good manager. You chase me out because you couldn’t do a price match when the item went on sale. This sound bar was $700 and after one week it is 600. You said you cannot do it but didn’t tell me you DON’T KNOW how to do it. You made me to drive 16 miles away from your store. Sorry to see that very soon Bolingbrook Store will be closing up due to your incompetence.
Best Buy Joliet, Doug, Manager did it within 5 minutes. The drive was well worth it. I will definitely go there again. 5 Stars ⭐️ to Joliet Best Buy. Thank you Doug!
Thomas
September 28, 2025
5 out of 5
Always helpful and friendly.
Dana T
September 27, 2025
1 out of 5
Came in looking for a specific item. One walked me over to a section, which didn't have the item. She walked away before i could find it. Asked another blue shirt and he pointed to a section and said over there by that sign.
Finally gave up and mentioned I couldn't find it to the same girl by the door and another just standing there. Got deer in the headlights looked from those two. I kept walking out the door and will never come back.
Do better.
This was on 9/27/2025 about 3:45pm.