Most of the time I come to this store, there's always nice people helping the customer. Today at 5:50 pm, there was a girl that has terrible customer service, I went in to get a new headphone. She had a bad attitude and opened the cabinet door so I can see the headphones, and turn to the side and kept scrolling on her phone. I was very close to leave the site and not buy anything but I had some knowledge from Google about what I want. Not coming back to this store ever again, terrible customer service.
Response from Best Buy
August 28, 2025
Hello, Delia,
Thank you for taking the time to reach out to us here on Google and share your experience. We understand how important excellent customer service can be to your experience, and we would be happy to take a closer look into this with you. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 35952.
Facebook (https://bby.me/otkx4d)
Twitter/X (https://bby.me/83f86o)
Instagram (https://bby.me/cx8f98)
We look forward to assisting you there.
Regards,
^ Brandon
Awesome plays great service