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Best Buy Bucktown
Services Offered
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Frequently Asked Questions About Best Buy Bucktown
How do I check product availability at the Bucktown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bucktown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bucktown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bucktown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3473 reviews)
Debbie O
August 21, 2025
1 out of 5
I never shop at Best Buy anymore but decided to grab a present for my mom since I knew they had it in store. I ordered the item online knowing my husband would swing by to pick up, so I entered his information as pick up person. When he arrived, despite having the pick up barcode, confirmation of the purchase, and his ID (at one point they wanted two legal proofs of identity— I’m sorry, are they the TSA??), they wouldn’t release the item to him due to “system errors”. He spent 30 minutes trying to work it out with the employees and manager, only to be told we should cancel the order. I attempted to cancel it so my husband could at least get out of the store, but was told by Best Buy customer service that it was “too late to cancel any part of the order”. In total he had to wait nearly an hour to pick up before their system happened to work. Absolutely ridiculous and easy to see why Best Buy has become the last place to shop.
Response from Best Buy
August 21, 2025
Good Afternoon, Debbie.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it. Please reach out to us on our Social Media pages, so one of our specialist can document your experience. Please be sure to add "Google Review:#32836" for reference. You can find us here:
Twitter(X):
https://bby.me/ukvrxu
Facebook:
https://bby.me/tyou4i
Instagram:
https://bby.me/4nwbld
Kind Regards,
^Trey
ileana r
August 21, 2025
3 out of 5
Friendly service, cool products
Response from Best Buy
August 21, 2025
Hello,
Thank you for the review. We are happy to learn you had a good experience with friendly service. We would love to document your feedback.
Can you please send us a private message/DM via social media. I have provided links below to our social media pages. Please include with your message, that it was a Google review 32575.
Facebook ( https://bby.me/73rw4p), Twitter/X ( https://bby.me/55wfnr), or Instagram ( https://bby.me/438cxc)
Regards,
^ Kristy
larisaidis
August 13, 2025
1 out of 5
I went there today at the geek squad kiosk to ask a questions about replacing the LCD screen and the cover of my lenovo IdeaPad 5 15IIL05 laptop. A young guy came out and when I told him what I need, he asked me "how old is the laptop", I replied five years. Without even looking at the laptop, he said that they won't fix it, because most likely they won't find the parts since it is a five year old laptop. I checked the Lenovo Vantage in my laptop and they have parts, leke screens, covers, keyboards of this specific model and other parts as well. If I had the option to rate this useless store bellow the one star I would have chosen the -100 rating.....what a waste of time.............useless............garbage....
Response from Best Buy
August 14, 2025
Hello, larisaidis,
Thank you for your review. I know it's frustrating to be told that an item can not be serviced. If you would like to formally document your experience, please send a private message on social media. Please put Google Review 28868 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Regards,
^Meghan
Iris M
August 05, 2025
5 out of 5
This is one of the last remaining retail Best Buy stores. It's not a warehouse.