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Best Buy Bucktown
Services Offered
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Frequently Asked Questions About Best Buy Bucktown
How do I check product availability at the Bucktown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bucktown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bucktown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bucktown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3514 reviews)
Fatima G
December 06, 2025
1 out of 5
I visited this Best Buy location recently and had a disappointing experience. Despite clearly needing assistance, I was overlooked multiple times while other customers who arrived after me were helped right away. It made me feel invisible and unwelcome.
I hope management addresses the inconsistency in customer service so all customers receive equal attention and support.
Response from Best Buy
December 06, 2025
Hello Fatima,
Thanks for leaving a review. We are disappointed to hear about your visit to your Chicago location. We never want to hear that you felt invisible. We would like to see if we can help. You can find us at a Social Media platform listed below and reference Google Review #82826 in a private message.
Facebook (https://bby.me/rmll2d)
Twitter/X (https://bby.me/yr0jqm)
Instagram (https://bby.me/1xd5dc)
Jeffrie L
December 04, 2025
4 out of 5
Good products. Limited staff there.
Siena V
November 28, 2025
5 out of 5
Damian was so helpful and thorough, walking me through every part of the process to figure out the perfect price point and configuration for the MacBook Pro I needed to buy. Another team member with glasses and wavy dark hair also helped me today and a separate occasion, answering many of my questions with insight and patience! I was so grateful for Damian’s tenacity and support- he really helped me pinpoint my needs. He also gave me the time I needed to research, helped me clarify specifications, found me a chair and checked back to make sure I got exactly what I needed! Thank you both!!
Itzel E
November 26, 2025
5 out of 5
Had an amazing experience with this location!! The worker named Finn was really helpful and knowledgeable! Will definitely come back to purchase any future electronics here! :)