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Frequently Asked Questions About Best Buy Germantown

How do I check product availability at the Germantown Best Buy?
How do I check my order status?
My local Germantown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Germantown stores’ holiday hours?

Recent Reviews

4.0
(2199 reviews)
Cedric “
September 23, 2025
2 out of 5
Decent inventory, but I get some pretty dirty looks despite spending thousands of my own dollars. So I’ll stick to just shopping online.
Response from Best Buy
September 23, 2025
Hi, Cedric, Thanks for taking the time out to share a review with us. We want to make sure we are providing an environment that feels welcoming and inviting, so we would like to follow up and discuss your visit. Please connect with a member of our Corporate Team by sending a private message to us on Facebook (https://bby.me/x2b0xp), Twitter/X (https://bby.me/jpyd2w), or Instagram (https://bby.me/xcj55v). When reaching out, please mention "Google review 46816." Thanks!
Amber R
September 07, 2025
5 out of 5
My dad and I went to pick up a laptop here at this location, and our advisor was Rowan. He was super nice, helpful, and efficient with our order. Positive attitude as well! Great service overall :)
Anh t
September 04, 2025
5 out of 5
Staff showed professionalism.
Jacob K
September 03, 2025
1 out of 5
They do not honor their protection plans. They will blow you off and give you the runaround. DO NOT BUY FROM THIS LOCATION. better off going to micro center or literally any other electronic store.

About Best Buy Germantown

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