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Frequently Asked Questions About Best Buy Germantown

How do I check product availability at the Germantown Best Buy?
How do I check my order status?
My local Germantown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Germantown stores’ holiday hours?

Recent Reviews

4.0
(2223 reviews)
Sunno S
December 18, 2025
5 out of 5
My husband and I went to Best Buy to purchase a fridge. We were greeted by Cesar who then spent a good amount of time explaining the features of the different refrigerators and all their bells and whistles. He was very patient and it was a great experience speaking with him.
Will T
December 08, 2025
1 out of 5
Majority of the staff members are incompetent. Don’t come here unless you want to waste time and energy unnecessarily. Rockville is best bet
Dessa E
November 29, 2025
5 out of 5
Top
Kevin P
November 26, 2025
1 out of 5
I went in looking for a TV. 20 min, no help. I walked halfway across the store to ask someone at the front for help. They said they call for someone... No one came. I just grabbed one and struggled taking it to the front. I passed two employees talking to each other in their own world. They saw me struggling and did nothing.

About Best Buy Germantown

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