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Frequently Asked Questions About Best Buy Germantown

How do I check product availability at the Germantown Best Buy?
How do I check my order status?
My local Germantown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Germantown stores’ holiday hours?

Recent Reviews

4.0
(2185 reviews)
Joel W
August 14, 2025
3 out of 5
Service is usually good but the cashiers tend to side eye and judge when you don’t want to purchase a warranty lol. Had it happen twice the last two times recently. Both cashiers continued to go on why bundling a warranty was worth it even after I said no multiple times and then just looked at me surprised that I wouldn’t get it.
Jaime A
August 09, 2025
5 out of 5
Very clean, very organized, very friendly people.
Shelly G
August 04, 2025
5 out of 5
Kara was great!! We were looking for a back-to-school Apple product for our daughter. They have a greeter at the door who said "HI", and that was it.. I guess if you need help at that point, you should ask. We saw Apple and went right over, where we were promptly greeted by Kara, who asked what we were interested in. She was very knowledgeable about Apple products, explaining the different keyboards that work with the iPod Pro, which was exactly what we needed to understand. Thank you again, Kara!!
SMC L
July 26, 2025
5 out of 5
Very clean and open. Lots of selection need more staff.

About Best Buy Germantown

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