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Best Buy Marlborough
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Marlborough
How do I check product availability at the Marlborough Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Marlborough Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Marlborough stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Marlborough Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1743 reviews)
Michael W
March 29, 2025
5 out of 5
Great service
Kendal A
March 26, 2025
1 out of 5
I got a delivery window of 7 AM to 7 PM today and my tv and installment never came... unless you want to be inconvenienced and ripped off I wouldn't recommend the geek squad installation
Response from Best Buy
March 26, 2025
Hi Kendal,
Thanks for sharing this review with us here. I'm concerned to hear about this situation, and that your TV wasn't delivered and installed as it should have been, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64972374.
Thanks,
^Caleb
Timmothy A
March 07, 2025
3 out of 5
Scheduling an appointment to have a computer worked on is a great idea, however, the person who does the scheduling will ask your issue and then tell you "yeah we can definitely do that" even when they definitely cannot. The person scheduling appointments shouldn't be making promises the company can't keep. If you are even a little tech savvy there is no point in talking to feel squad because they likely can't do more than an average PC gamer.
Response from Best Buy
March 07, 2025
Hello, Timmothy,
Thank you for sharing your concerns with your computer appointment not being able to assist with your needs. I can understand that having any concerns not touched can be difficult. If you would like to reach out to us to touch more on your concern, please reach out to any of our Social Media Profiles below with Review 64901961 in a Direct or Private message with your full name, email, and phone number for support.
Facebook (facebook.com/BestBuy) Twitter/X (x.com/BestBuySupport) Instagram (instagram.com/BestBuy)
Thanks,
^Tommy
Tania L
March 04, 2025
5 out of 5
Geek squad, the man was really nice I didn’t catch his name but I was a few minutes late to my appointment but he still took me and was informative. I had issues with my Mac Pro touchbar and wanted to get it fixed (it fixed itself) but he was able to guide me on how to troubleshoot at home if I run into any issues which Apple didn’t provide me when I went to them and instead told me it would cost $600 without even looking at my computer