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Frequently Asked Questions About Best Buy Raleigh

How do I check product availability at the Raleigh Best Buy?
How do I check my order status?
My local Raleigh Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Raleigh stores’ holiday hours?

Recent Reviews

4.3
(3110 reviews)
Leah B
May 26, 2025
1 out of 5
They had one associate in the laptop section when I arrived, helping another family for a long time (which is fine, I understand they got there first) but finally another associate walks by, asks if I need help, and she was abrasive and not helpful. Not sure if it was due to my relatively low budget, but I was in the section where there were some options in that range. Treated me like I was dumb. By the time I went to look at the Apple products and came back there were 4+ associates in that section. Just disappointed, was interested in seeing the holiday sales.
L E
May 23, 2025
2 out of 5
Store personnel unfamiliar with product locations. Products were available in-store online, but were not available upon arrival at store. Always at another location. Knowledge of products were limited especially computers, microphones, and cameras for podcasts. No I would not recommend this store, waste of time and car gas for absolutely nothing.
Jonathan C
May 16, 2025
3 out of 5
Lots of people asking you if you need help. I would appreciate it more if they had a better variety of things available to buy.
George D
May 15, 2025
5 out of 5
I appreciate this location. I found the customer service to be excellent, with minimal wait times. My questions were answered thoroughly, and I received exactly the guidance I needed. I highly recommend them.

About Best Buy Raleigh

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