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Frequently Asked Questions About Best Buy Raleigh

How do I check product availability at the Raleigh Best Buy?
How do I check my order status?
My local Raleigh Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Raleigh stores’ holiday hours?

Recent Reviews

4.3
(3130 reviews)
Joe A
July 09, 2025
5 out of 5
Wonderful rolling trails with wildflowers, fields, pond and wooded paths. Large playground and rec center are state of the art.
Christina
July 08, 2025
1 out of 5
horrible experience. Purchased a brand new laptop and was told different things by the 800 number sales department than I was by the store associates, expecting me to upgrade and spend hundreds of dollars more for things that the 800 number sales associates did not disclose. Geek squad was absolutely horrible and does not even answer their phone to address customer concerns, requiring customers to have to go back and forth to the store when issues should be resolved for brand new computers in the store prior to customers leaving.
charisse c
July 05, 2025
5 out of 5
We had the most amazing service from Kaitlyn && Chris. We're had really limited time to get a soundbar with AVA to help grandma be able to hear her favorite kpop bands and walmart totally failed us nut Chris & Kaitlyn went ABOVE AND BEYOND hunting for what we needed in the warehouse. Thank you guys
Susan M
July 04, 2025
2 out of 5
The store itself is fine but the young lady that waited on us I wouldn't want to help me again. To start with she acted like we were bothering her, claimed she was an LG expert on TVs but said she would sell us whatever we wanted, very snotty attitude and then told my husband to go get a cart for our purchase . Store manager saw what happened and said we should have been helped with that, but at this point, we just wanted to leave. Sad service this time.

About Best Buy Raleigh

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