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Frequently Asked Questions About Best Buy Raleigh

How do I check product availability at the Raleigh Best Buy?
How do I check my order status?
My local Raleigh Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Raleigh stores’ holiday hours?

Recent Reviews

4.3
(3165 reviews)
Carole B
September 30, 2025
1 out of 5
Made an appt and there was no one on duty to repair my phone
Response from Best Buy
September 30, 2025
Hello Carole, Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. To continue, please contact us on Facebook (https://bby.me/vi36ys), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Be sure to mention this is regarding your Google Review 50094. Kindest Regards.
Starrella W
September 30, 2025
5 out of 5
Very nice customer service
Sumbra
September 21, 2025
1 out of 5
Honestly do not buy their warranty I was waiting for a simple repair that I had paid 300 dollars for and waited 2 months and still haven’t received the order. And the staff gave us false information on when my product will arrive. Amazon better
Julia R
September 14, 2025
1 out of 5
Horrible experience
Response from Best Buy
September 15, 2025
Hello, Julia, I can fully understand the desire for an overall positive experience when shopping with Best Buy. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #43564 in your message. You can find us here: Facebook (https://bby.me/r9dzoh) Twitter/X (https://bby.me/h4l4nr) Instagram (https://bby.me/096cut).

About Best Buy Raleigh

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