How do I check product availability at the Raleigh Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Raleigh Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Raleigh stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Raleigh Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3219 reviews)
Barbergirl W
January 26, 2026
5 out of 5
Needed a VoIP phone by Ooma and Best Buy had a better deal than Amazon.
Kramburglar
January 25, 2026
2 out of 5
Was fine…..customer service always lacks here.
Simmons S
January 23, 2026
5 out of 5
Customer service was excellent today. I was walking out because I couldn't find what I needed, but Hayden (?) offered to help me. Above and beyond, thank you!
Jireh R
January 19, 2026
5 out of 5
Christopher in the computer section was very insightful and helpful when it came to helping me choose a computer that truly fit my needs. He took the time to explain my options clearly and made the whole process easy and stress-free. Exceptional customer service—thank you, Christopher!