Kelly E
September 11, 2026
I went to Best Buy Patchogue looking for this laptop: Lenovo IdeaPad Slim 3 + PC - 15.3" Touchscreen - Ryzen 7 / 16GB / 512GB.
Online on http://BestBuy.com this laptop is listed at 656.59+ taxes(sold & shipped by PC Heaven). But in the store, the exact same model, was marked at *999.99 + taxes.
Then they said you can get it financed for $94 a month take it it's free. I said no and leave. Because I can get it financed too buying it online for almost $400 less. They think they are smarter than but no I know how to count.
This is bait and switch. If you list it for $600 online, honor it in store. Check the price online before you go in but definitely it's better to buy online.
Response from Best Buy
September 12, 2026
Hello, Kelly,
Many items online may be available through Marketplace sellers are different prices. In many cases we can assist with Price Matching items that are from Qualified competitors, and we don't match third party vendors. If you would like to reach out to us for support please reach out to us on any of our social media profiles below with Review 221171 for support.
Facebook (https://bby.me/pOI6TZ)
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Listed price in the aisle different from what got rung up at the checkout. Employees were nice but wouldn't honor the pricing. Bad on best buy. 0/5
Cassandra D
September 08, 2026
Today I went to Best Buy to purchase a new screen protector for my iPhone. A young man named Elijah that works for Verizon at Best Buy helped me find it and he carefully placed it on my phone precisely where it fits. It was much better dealing with Verizon at Best Buy because every time I go to a Verizon store the sales associates just want me to buy the latest phone; whereas Verizon at Best Buy did not push me to buy new phone, they helped me with getting new screen protector. That was all I wanted lol. Thank you for your help Elijah at Best Buy!