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Frequently Asked Questions About Best Buy Patchogue
How do I check product availability at the Patchogue Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Patchogue Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Patchogue stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Patchogue Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2351 reviews)
Tom
September 15, 2026
4 out of 5
I WENT THEIR TO RETURN AN AMAZON ITEM. IT WAS VERY CONVIENIENT.
RedX1102
September 13, 2026
5 out of 5
Incredible customer service from Best Buy especially Cameron she was very helpful and understood I had problems with the Best Buy from bayshore yet they understood and helped me out Very Grateful.
Kelly E
September 11, 2026
1 out of 5
I went to Best Buy Patchogue looking for this laptop: Lenovo IdeaPad Slim 3 + PC - 15.3" Touchscreen - Ryzen 7 / 16GB / 512GB.
Online on http://BestBuy.com this laptop is listed at 656.59+ taxes(sold & shipped by PC Heaven). But in the store, the exact same model, was marked at *999.99 + taxes.
Then they said you can get it financed for $94 a month take it it's free. I said no and leave. Because I can get it financed too buying it online for almost $400 less. They think they are smarter than but no I know how to count.
This is bait and switch. If you list it for $600 online, honor it in store. Check the price online before you go in but definitely it's better to buy online.
Response from Best Buy
September 12, 2026
Hello, Kelly,
Many items online may be available through Marketplace sellers are different prices. In many cases we can assist with Price Matching items that are from Qualified competitors, and we don't match third party vendors. If you would like to reach out to us for support please reach out to us on any of our social media profiles below with Review 221171 for support.
Facebook (https://bby.me/pOI6TZ)
X (https://bby.me/bXY6Se)
Instagram (https://bby.me/UmBWD0)
Jay M
September 09, 2026
1 out of 5
Listed price in the aisle different from what got rung up at the checkout. Employees were nice but wouldn't honor the pricing. Bad on best buy. 0/5