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Best Buy Patchogue
Services Offered
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Frequently Asked Questions About Best Buy Patchogue
How do I check product availability at the Patchogue Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Patchogue Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Patchogue stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Patchogue Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2218 reviews)
Barbara T
September 10, 2025
5 out of 5
When you got a question, they got the answer!
B S
September 07, 2025
1 out of 5
Couldn’t make a purchase, even if I wanted to. Not a single staff member was able or willing to unlock a simple microSD card. No wonder physical stores are failing at an alarming rate. When this store is closed they will have deserved it
Response from Best Buy
September 08, 2025
Hello, B Smith,
We know how important an attentive staff can be, and we would be happy to take a closer look into this with you to document any feedback you may have here. To continue, please send us a private message or DM at the following Social Platforms with Google Review#40806.
Facebook (https://bby.me/m2lbth)
Twitter/X (https://bby.me/n56ag1)
Instagram (https://bby.me/jqvgvo)
We look forward to assisting you there.
Sheila S
September 06, 2025
5 out of 5
Patrick L. and Yahir T. helped my husband and I purchase both an LG stove and a Bosch dishwasher. They were both knowledgeable, helpful, and very nice. We had a great time shopping there because they provided excellent customer service! We are definitely going to buy from this location again, because this is our favorite Best Buy location now :)
Danielle K
September 02, 2025
1 out of 5
Has a rude male manager that will not let us return or exchange anything bc my disabled marine veteran had a bout of PTSD when the lady manger backed him in to a corner and told him he couldn't leave the store till he filled out irs paperwork. Paperwork that should have been presented 2 days before. Have total tech and they can take our 10,000 $ transaction and push my disabled husband to purchase the most expensive products but when it comes to returning they cant do it they dont want us there bc what your manager tried to hold him hostage to fill out the paper..which wasn't even under his account it was under mine. Now best buy in patchogue is a very uncomfortable place to go...and we go to bayshore.. bit of a ride but so much more professional, helpful, and inviting. Im calling customer service again because they are refusing us service in thr store after the female manager told him he's not allowed to leave the store until he fills out the sheet. This isnt appropriate. It should have been delt with at time of purchase.