Frequently Asked Questions About Best Buy Cranberry
How do I check product availability at the Cranberry Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cranberry Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cranberry stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cranberry Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2061 reviews)
Bob F
May 16, 2025
4 out of 5
They have what you need, so it's good for a quick pickup when something is not working.
Elizabeth B
May 14, 2025
2 out of 5
Employees love to stand around and chat with each other and when we needed help...took 15 minutes for someone to show up. Nothing we were interested in was in stock...so we went to another store and found what we wanted !
Jane W
May 13, 2025
4 out of 5
Hard to get things right the first time. Do your own research. Know what you need to buy. Help over the phone varies . Amahie was great on the phone to finally get my account cleared up. My first call was terrible. Loud background talk and agent was incompetent. 27 min on hold and she hung up on me. I was not rude. But wow..what a difference when I finally got good help from Amahlie.