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Frequently Asked Questions About Best Buy Florence

How do I check product availability at the Florence Best Buy?
How do I check my order status?
My local Florence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Florence stores’ holiday hours?

Recent Reviews

4.1
(2052 reviews)
Micheal B
February 27, 2025
1 out of 5
Nothing
t n
February 17, 2025
1 out of 5
Yesterday, I was introduced to “The TV Guru” by one of your employees. This guy, wearing a black #8 SONY jersey, also stated he was the same “TV Guru.” Perhaps you folks at Best Buy should consider sending him through some customer service training. He was condescending, arrogant, dismissive and tried to make me feel like I was wasting his time. “Hey number 8, you need to learn how to treat people better. You’re in “customer service” and your boss, manager and owner should be embarrassed of you… you can do better, Best Buy!
Landon B
January 23, 2025
1 out of 5
Had my items in hand (around $300) and no one was at the checkout... left the items on the counter and left. 2 days later Amazon delivered
Response from Best Buy
January 23, 2025
Good Evening, Landon, We certainly understand how you are feeling after not getting the assistance you needed while waiting for checkout. We would love to connect with you and review these concerns further. Please feel free to send us a private message via social media, so we can partner you with a specialist. Make sure you include your Google review in your message: #64722902.
Timothy T
January 03, 2025
1 out of 5
They no longer sell dvds or games.

About Best Buy Florence

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