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Frequently Asked Questions About Best Buy Florence

How do I check product availability at the Florence Best Buy?
How do I check my order status?
My local Florence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Florence stores’ holiday hours?

Recent Reviews

4.1
(2073 reviews)
Big h
June 25, 2025
1 out of 5
I was at Best Buy to apply for a television through Progressive Leasing. I had planned to sit down and the application online myself but an associate name Charlie (20 year old) asked me to come to the counter instead. Out of respect, I went to the counter and began the process there with him We got partway through the transaction when I had to step away briefly to use the restroom. While I was gone Charlie said out loud, “Why would he walk away and have to use the restroom in the middle of a transaction ? He didn’t realize my cousin and son were standing right there, he didn’t know that they were with me, and they felt uncomfortable and disrespected because it seems like he was talking behind my back. I felt the same way once they told me. I only left for a moment to take care of something natural and intended to return and continue the process, especially since I was only at the counter because he asked me to come there instead of doing it online as I originally planned. I just want to make sure this is understood, because I don’t believe that comment was necessary or professional.
Karmen F
June 21, 2025
5 out of 5
Staff is friendly and very helpful! Great experience!!
Angela g
June 20, 2025
5 out of 5
Best customer service
Buffy F
June 15, 2025
5 out of 5
Very friendly helpful and they’ll find you the best prices

About Best Buy Florence

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