Frequently Asked Questions About Best Buy Florence
How do I check product availability at the Florence Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Florence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Florence stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Florence Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2139 reviews)
George C
April 26, 2026
1 out of 5
Only thing good is I got my money back
Response from Best Buy
April 27, 2026
Hello, George,
It is important to us that you have an impeccable experience when shopping with us. We are sorry to know that this was not been the case with your visit and would like to know more so that we can help. Please send a private message to Facebook (https://bby.me/JnX1FZ), Twitter/X (https://bby.me/IEkC03), or Instagram (https://bby.me/nWbIzp) that includes the phrase "Google Review 146409". We look forward to hearing from you.
Jerry M
April 25, 2026
5 out of 5
They have all the electronics you need
Michael K
April 25, 2026
3 out of 5
Not really well kept. Was really dated looking. Things were scattered around everywhere
Derek S
April 14, 2026
5 out of 5
Good people. Fast help!
I just needed some thermal paste and canned air this time.
Will be back.