Yesterday, I was introduced to “The TV Guru” by one of your employees. This guy, wearing a black #8 SONY jersey, also stated he was the same “TV Guru.” Perhaps you folks at Best Buy should consider sending him through some customer service training. He was condescending, arrogant, dismissive and tried to make me feel like I was wasting his time. “Hey number 8, you need to learn how to treat people better. You’re in “customer service” and your boss, manager and owner should be embarrassed of you…
you can do better, Best Buy!
Had my items in hand (around $300) and no one was at the checkout... left the items on the counter and left. 2 days later Amazon delivered
Response from Best Buy
January 23, 2025
Good Evening, Landon,
We certainly understand how you are feeling after not getting the assistance you needed while waiting for checkout. We would love to connect with you and review these concerns further. Please feel free to send us a private message via social media, so we can partner you with a specialist. Make sure you include your Google review in your message: #64722902.
Timothy T
January 03, 2025
They no longer sell dvds or games.