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Services Offered
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Frequently Asked Questions About Best Buy Florence
How do I check product availability at the Florence Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Florence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Florence stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Florence Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2163 reviews)
Sherice J
June 29, 2026
5 out of 5
I had an amazing experience at the Best Buy in Magnolia Mall in Florence, SC, thanks to Dashawn! From the moment we started looking around, he checked in on us to see if we needed any assistance without ever being pushy. He made the checkout process for my new MacBook so easy and stress-free. I also appreciated how relatable he was—he shared parts of his own experience, which made me feel even more confident about my purchase. Dashawn truly went above and beyond with his customer service. He’s easily a 100/10 employee, and Best Buy is lucky to have him. Thank you again for making this such a great experience! Can’t wait to use this product in college!
Babajide
June 25, 2026
5 out of 5
Awesome place for electronics and home appliances.
David S
June 24, 2026
5 out of 5
Bought 55" TV online. Easy pickup.
David S
June 16, 2026
2 out of 5
Sold me something i didn't want or needed