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Frequently Asked Questions About Best Buy Florence

How do I check product availability at the Florence Best Buy?
How do I check my order status?
My local Florence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Florence stores’ holiday hours?

Recent Reviews

4.1
(2056 reviews)
daniel m
April 15, 2025
1 out of 5
No help at all from anyone.
John W
April 14, 2025
5 out of 5
The workers here are really nice and helpful. Truly. Colton is a great employee he has gone out of his way to help me a few times now. A+ group of people.
Deloris J
April 05, 2025
1 out of 5
Went to florence best buy to get Samsung galaxy tablet. Lost purse there after finding out the tablet was unavailable. Live out of town 1 hour away. Called they would not let me speak to electronic dep, lost and found or customer service. Transfer me to someone name Harry who said he did not have an option to transfer to other departments. Very poor service. Don't go there.
Response from Best Buy
April 05, 2025
Hi, Deloris, Thank you for taking the time to share this review here, although it is concerning to hear you lost your purse at one of our locations. If you are still in need of connecting with the store to find out if they have it, we would be more than happy to help with that. To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 65011772. We look forward to hearing from you! Regards, ^Katie
Elvis G
March 11, 2025
3 out of 5
Just your typical shopping for household supply's and toys.

About Best Buy Florence

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