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Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
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Frequently Asked Questions About Best Buy Florence
How do I check product availability at the Florence Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Florence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Florence stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Florence Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2056 reviews)
daniel m
April 15, 2025
1 out of 5
No help at all from anyone.
John W
April 14, 2025
5 out of 5
The workers here are really nice and helpful. Truly. Colton is a great employee he has gone out of his way to help me a few times now. A+ group of people.
Deloris J
April 05, 2025
1 out of 5
Went to florence best buy to get Samsung galaxy tablet. Lost purse there after finding out the tablet was unavailable. Live out of town 1 hour away. Called they would not let me speak to electronic dep, lost and found or customer service. Transfer me to someone name Harry who said he did not have an option to transfer to other departments. Very poor service. Don't go there.
Response from Best Buy
April 05, 2025
Hi, Deloris,
Thank you for taking the time to share this review here, although it is concerning to hear you lost your purse at one of our locations. If you are still in need of connecting with the store to find out if they have it, we would be more than happy to help with that.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 65011772. We look forward to hearing from you!
Regards,
^Katie
Elvis G
March 11, 2025
3 out of 5
Just your typical shopping for household supply's and toys.