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Frequently Asked Questions About Best Buy Denton

How do I check product availability at the Denton Best Buy?
How do I check my order status?
My local Denton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Denton stores’ holiday hours?

Recent Reviews

4.0
(2480 reviews)
Chris W
September 09, 2025
1 out of 5
Don’t leave the store without checking your receipt first. A $4 mistake on their part took 8 phone calls and a visit back to the store with a total time spent of 2 hours 22 minutes. Best Buy offered a $10 gift card for the $4 mistake on a $650 purchase which I accepted but still have not received. Disappointing purchase with the store manager and their customer service.
Response from Best Buy
September 09, 2025
Hello Chris, Thanks for reaching out and providing your feedback about your experience. While I am happy to hear that you did get some help I would like to learn more and get some further insight, so we can improve. Can you reach out to us at one of the social media links below? Just reference Google Review #41583 in a private message to get started. Facebook (https://bby.me/0gm2z2) Twitter/X (https://bby.me/9kv9bm) Instagram (https://bby.me/ewoxz2) Thanks,
Rakesh R
September 07, 2025
5 out of 5
Great customer service!
prabhu c
September 03, 2025
1 out of 5
I am very sorry to say this but your staff was really rude I met some one from your staff yesterday I don’t remember the exact name but when I said I had issue with my headphones and said the previous staff said like I got 2 years warranty I explained this to them the staff girl was like frustrated and arrogantly replied I had not processed your purchase I am not responsible for this .I really felt offended I have bought many purchases from you guys and this is what I got when I asked for some information . Nice job I hope google add a zero star feature
Response from Best Buy
September 03, 2025
Hello, Prabhu, Thank you for reaching out regarding your experience with a representative in store. I can certainly understand that not receiving helpful information when asking a question in store can be difficult. Please reach out to us so that we can support you and notate your complaint with the representative in store on any of our social media profiles below with Review 38863. Facebook (https://bby.me/l9hn83), Twitter/X (https://bby.me/rdijnr), Instagram (https://bby.me/2giep6) Sincerely, ^ Tommy
Seth G
September 02, 2025
5 out of 5
Great customer service as always

About Best Buy Denton

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