How do I check product availability at the Denton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Denton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Denton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Denton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2480 reviews)
Chris W
September 09, 2025
1 out of 5
Don’t leave the store without checking your receipt first. A $4 mistake on their part took 8 phone calls and a visit back to the store with a total time spent of 2 hours 22 minutes. Best Buy offered a $10 gift card for the $4 mistake on a $650 purchase which I accepted but still have not received. Disappointing purchase with the store manager and their customer service.
Response from Best Buy
September 09, 2025
Hello Chris,
Thanks for reaching out and providing your feedback about your experience. While I am happy to hear that you did get some help I would like to learn more and get some further insight, so we can improve. Can you reach out to us at one of the social media links below? Just reference Google Review #41583 in a private message to get started.
Facebook (https://bby.me/0gm2z2)
Twitter/X (https://bby.me/9kv9bm)
Instagram (https://bby.me/ewoxz2)
Thanks,
Rakesh R
September 07, 2025
5 out of 5
Great customer service!
prabhu c
September 03, 2025
1 out of 5
I am very sorry to say this but your staff was really rude I met some one from your staff yesterday I don’t remember the exact name but when I said I had issue with my headphones and said the previous staff said like I got 2 years warranty I explained this to them the staff girl was like frustrated and arrogantly replied I had not processed your purchase I am not responsible for this .I really felt offended I have bought many purchases from you guys and this is what I got when I asked for some information . Nice job I hope google add a zero star feature
Response from Best Buy
September 03, 2025
Hello, Prabhu,
Thank you for reaching out regarding your experience with a representative in store. I can certainly understand that not receiving helpful information when asking a question in store can be difficult. Please reach out to us so that we can support you and notate your complaint with the representative in store on any of our social media profiles below with Review 38863.
Facebook (https://bby.me/l9hn83), Twitter/X (https://bby.me/rdijnr), Instagram (https://bby.me/2giep6)
Sincerely,
^ Tommy