How do I check product availability at the Denton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Denton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Denton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Denton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2373 reviews)
Jeremy K
March 03, 2025
5 out of 5
Knowledgeable on their products and helpful where needed.
M G
February 22, 2025
4 out of 5
They weren't able to fix the problem but they explained what they could and gave suggestions on where could go. The wait wasn't too bad and the technician was friendly.
Heather B
February 19, 2025
5 out of 5
There was a big mix up made on a special order we had been waiting on for over 3 months. The situation could have been super frustrating
but the Supervisor Caleb and the management team did a thorough internal review and ended up accepting fault and owning the mistake. They went above and beyond to make things right. ASM even drove to pick up the item from a different location over 2 hours away. The management team here really cares about their customers. Overall an excellent experience in a world of declining customer service.
Robert S
February 18, 2025
5 out of 5
I was looking for a new phone but the employees were all occupied. Even though I'm on AT& T, the Verizon guy covered for them and helped me out. I appreciate that everyone in the store focuses on the customer instead of worrying about staying in their silos.