Frequently Asked Questions About Best Buy San Marcos
How do I check product availability at the San Marcos Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Marcos Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Marcos stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Marcos Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2099 reviews)
Skylar T
June 04, 2026
5 out of 5
Great electronics store
Korbyn K
June 04, 2026
5 out of 5
Thank for help greeting people marcelo and the associates for helping me find these headphones and kiev for checking me out
Elliott A
May 31, 2026
5 out of 5
This best buy always has friendly staff and generally is stocked with what I'm looking for.
Jeffrey H
May 29, 2026
1 out of 5
Came in to buy an Apple computer. They told us someone will be over there to take care of you. 20 min later no one came over. So I went looking and told an employee that had been standing around with 4 other employees just talking personal stuff. You can hear it.
So I interrupted asking is any one going to help us. All I got was I’ll get someone over there. It didn’t happen
We were looking at spending 2000k on a computer. As we were walking out to go to San Antonio to another Best Buy and employee as if we were taking care of. I explained no not at all we are going to another store because everyone is to busy on there phones or talking with other employees then dealing with customers
This person said I’ll come help you the best that I can but Apple is not my department but I’ll try.
He got us taken care of but the experience sucked. Over an hr of waiting is not good this store need help