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Frequently Asked Questions About Best Buy West El Paso

How do I check product availability at the West El Paso Best Buy?
How do I check my order status?
My local West El Paso Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy West El Paso stores’ holiday hours?

Recent Reviews

4.3
(4217 reviews)
Dr. M
December 05, 2025
1 out of 5
I purchased a new Lenovo laptop online in 07/2025 and now in 12/2025 it is nearly inoperable and back to Lenovo for repair since Best Buy said that although under warranty I would have to pay a service charge (!) and BB was unable to repair it. I am extremely disappointed with this purchase and although a BB customer for many years, I believe I will direct business elsewhere and I am also seriously reluctant to purchase another Lenovo product. Lastly, Lenovo had the nerve to send me a bill to extend my warranty even though I've had problems with the computer for over 2 months!
Response from Best Buy
December 05, 2025
Hi, We understand your concerns with your laptop not working as expected. We would like to review your concerns and document your feedback. Please send us a private message on one of the below platforms. Use Goggle review number 82096 as reference. X: https://bby.me/fel67o Facebook: https://bby.me/7o4eg1 Instagram: https://bby.me/vlm0j9
Marife M
December 04, 2025
5 out of 5
Efficient curbside option
Yatsuhiro S
December 01, 2025
5 out of 5
Excelente tienda
Alex S
November 28, 2025
4 out of 5
Could not find one of the products I saw in the online store, not a big deal but somewhat disappointing

About Best Buy West El Paso

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