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Best Buy Tacoma
Services Offered
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Frequently Asked Questions About Best Buy Tacoma
How do I check product availability at the Tacoma Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tacoma Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tacoma stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tacoma Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5490 reviews)
Susan G
March 02, 2025
2 out of 5
The guy at Geek Squad was not helpful at all. We just needed a power supply for our HP 32" monitor. He basically told us to order it from HP. They have the exact same monitor in store, but he couldn't be bothered to help us get the right cord. Disappointed in the customer service.
Response from Best Buy
March 02, 2025
Hello, Susan,
I appreciate you taking the time to write us regarding your experience. Having the Geek Squad team help, is supposed to make these types of situations simple. This is not the experience I want for you, and I’d like to get this looked into further for you.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) or Facebook (https://www. facebook.com/bestbuy) with the details of your situation, the original order number, your full name, phone number, and e-mail. Also add Google Review 64881926. We look forward to hearing from you.
Sincerely,
^Deysha
P K
February 28, 2025
5 out of 5
I recently visited the Best Buy store in Tacoma and had the pleasure of being served by Alfredo. He provided exceptional service, quickly troubleshooting and resolving the issue I was experiencing with my phone. His expertise, patience, and friendly demeanor made the entire experience seamless and stress-free. Highly recommend Alfredo and the Tacoma Best Buy team!" 5/5 stars
Curtis B
February 28, 2025
1 out of 5
They don't know how to sell Pokémon cards.
Brian H
February 22, 2025
1 out of 5
Bottom line...when you try and call these guys, you can't even get to the store, let alone the department you want to ask a question of.
Response from Best Buy
February 22, 2025
Hi, Brian,
Thanks for sharing your review with us. We never want to make it difficult to receive the assistance you need. We would be happy to have a member of our team answer your questions and assist however possible.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64842409" in your message. Thanks!
Sincerely,
^April