Midnight pick up for nintendo switch 2 was very well organized
Went for the midnight release of the switch 2… great experience, so well organized and easy. Staff did a great job communicating and working together to ensure a painless process. Wade in particular was great, made sure people were efficient, was talking to the customers while they waited outside, and tried to give everyone the best experience. Staff is super friendly, would definitely recommend.
Geek Squad is a joke at replacing phone screen protectors. I had them replace mine and it took the girl working 5 times to get it right. First time she put it on upside down, second and third time she put the wrong size protector for my phone on, fourth time she broke the screen protector trying to put it on. Instead of apologizing, she just kept laughing and saying “oopsies” each time she messed up. Training or common sense just wasn’t there for her.
Per usual, a million employees walking around while shelves are bare, products mislabled, and poorly organized. It's easy to see why this company won't exist much longer.