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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Morgantown
How do I check product availability at the Morgantown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Morgantown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Morgantown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Morgantown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2011 reviews)
Mark N
March 30, 2026
4 out of 5
I was relatively pleased with what went on at the Best Buy store with t
Our associate, that took care of setting up my new computer. The only problem is now I'm fighting with outlook
To get it set up
Ronald T
March 30, 2026
5 out of 5
Had what I needed at a fair price. Friendly and helpful staff.
Mike L
March 21, 2026
1 out of 5
I have tried to work with the store and online customer care to resolve my issue that was created in the store. The store has been zero help. I worked with Taylor who was trying to help me resolve an issue with an order for a MacBook. He told me that if I signed up for the Best Buy plus membership and since I was ordering two MacBooks, I would get 2- $100 rewards. I have not received them and am now being told that I will not receive them. I drove another hour back to the store and spoke with Cole, who claimed to be the highest manager at the location but refused to help with my issue saying there was no reason to talk to Taylor because I was not getting the rewards.
Cole was rude, hateful, condescending, and not helpful. When I mentioned that I drove an hour to get there and I would like to get it resolved while I was there, he thought it was more relevant to mention that he drove an hour to work everyday.
This has been the worst experience that I have ever received by any retailer in my life.
Response from Best Buy
March 21, 2026
Hi there, Mike,
Thanks for taking the time to leave a review. I can certainly understand expecting your issue to be resolved in a respectful manner.
If you would like us to take a closer look at this situation, please send us a private message via social media. Our team would be happy to help you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
When reaching out on social media, please mention the phrase “Google review #133168”.
Daddy L
March 20, 2026
5 out of 5
Went here to have work done on my son's i phone. I glad he had apple care. But everyone was nice n friendly! His phone was fixed under the estimated time and done right. I totally recommend this place!