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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Morgantown
How do I check product availability at the Morgantown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Morgantown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Morgantown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Morgantown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1926 reviews)
Whitney M
March 20, 2025
3 out of 5
Very clean store and nice employees. Only 2 issues I had which one wasn't to big of a deal was the person they put up front. He asked do you need any help today and I asked where my item was located and he told me, but that's not where it was at all my item was all the way in the back. The other issue was the prices they are so expensive. The environment, cleanliness and nice employees was great. Just not the prices.
Response from Best Buy
March 20, 2025
Hello, Whitney,
Thank you for providing your feedback on Google. Glad to hear that you had an overall great experience in the store. However, the items were not in its suggested location and being expensive is frustrating. We would like to hear more details about your shopping experience, here at the corporate office. Feel free to reach out through social media privately the links. When you are reaching out mention "Google Review 64950292", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Mel B
March 18, 2025
5 out of 5
I went to Best Buy yesterday (3/17/25) and the gentleman at the counter took my phone back to the Geek Squad and had the charging port cleaned for me and I thank him for that! What a great person he is!
Jim G
March 14, 2025
5 out of 5
This Best Buy is better than others across the nation. There seems to be more caring and concern. Perhaps because of the young WVU experts in tech, it can be a fun environment.
Joel G
March 10, 2025
4 out of 5
Two recent visits for power cords. I got what I needed. I was directed to the right area of the store. Prices were not bad if not the lowest around. Checkout was fairly to quick.