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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Morgantown
How do I check product availability at the Morgantown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Morgantown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Morgantown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Morgantown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1965 reviews)
natasha m
September 06, 2025
1 out of 5
Terrible customer service...the young man who helped my daughter and I actually talked us out of a purchase!
Nicki W
August 31, 2025
1 out of 5
Horrible customer service, rude employees. They have no idea about their products or really anything, for that matter! Was the 1st time I'd been in this location, and will definitely have been the last also!
Geo K
August 22, 2025
1 out of 5
I was extremely disappointed with their lack of knowledge and professionalism at Morgantown WV store. I was looking for specific features to purchase a new printer. However, the staff who was supposedly knowledgeable about printers did not know what 'driver' was, had no idea when I mentioned the most common ink cartridge that has been used for HP brand, and could not answer any of my questions regarding the nature of USB and ethernet cable connections that were attached to each brand. Instead, he showed me which printers have been popular among the recent customers, even though he did not know what specific features each printer had. Fed up with his incompetency, I left the store and purchased a new printer at a different office supply store that had a staff who actually knew what he was talking about.
Response from Best Buy
August 22, 2025
Good Afternoon, Geo.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it. Please reach out to us on our Social Media pages, so one of our specialist can document your experience. Please be sure to add "Google Review:#33313" for reference. You can find us here:
Twitter(X):
https://bby.me/8zflpq
Facebook:
https://bby.me/2b4n7y
Instagram:
https://bby.me/4zncje
Kind Regards,
^Trey
Roxanne W
August 22, 2025
5 out of 5
Staff was really helpful, but almost too helpful 😆