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Best Buy Brentwood
Services Offered
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Frequently Asked Questions About Best Buy Brentwood
How do I check product availability at the Brentwood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Brentwood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Brentwood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Brentwood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4217 reviews)
Greg R
April 08, 2025
3 out of 5
Most staff are helpful. Geek Squad service is spotty. The app is so very helpful you can make many decisions without visiting the store.
Response from Best Buy
April 08, 2025
Hi there, Greg,
Thank you for leaving a review here on Google. We appreciate your feedback, and can understand expecting reliable and knowledgeable support when visiting your local Geek Squad.
If you require technical support or information on a repair, please send us a private message via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #65020974” when reaching out on social media, and be sure to include your full name, phone number, and email address.
Regards,
^Ravi
Mariella G
April 04, 2025
5 out of 5
Me atendieron super bien, amables y me ayudaron en todo para mí compra. Recomendado.
ItsMee M
March 30, 2025
5 out of 5
Love the t s and li e they put them where they god
Jubair H
March 30, 2025
1 out of 5
I’m giving Bestbuy ONE LAST CHANCE. If I don’t get my full refund RIGHT NOW, I will take immediate legal action:
• I’ll report you to consumer protection authorities
• I’ll file a chargeback with my bank
• I’ll report it for fraud
• I’ll make this entire experience public so everyone sees how you treat your customers
No more games. Refund my money NOW.
Response from Best Buy
March 30, 2025
Hello,
Thank you for the review. I can certainly understand your concern with not receiving your refund. I would feel the same.
I'd like to ensure this is looked into further. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details regarding your visit, including the location, date, and approximate time. If you can also include, Google Review 64985808 in your message, it'd be appreciated.
Regards,
^Kristy