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Best Buy Brentwood
Services Offered
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Frequently Asked Questions About Best Buy Brentwood
How do I check product availability at the Brentwood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Brentwood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Brentwood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Brentwood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4208 reviews)
Enrique H
March 25, 2025
5 out of 5
Came in with a trade in, the associates helped me get the same trade in value from online, they could of just buzzed me off and said just do it online but instead took the file to match the discount. Location was neat and organized, workers were friendly and always talking to someone.
Matt
March 22, 2025
1 out of 5
They're representatives are absolutely worthless They pretty much all stand around talking to each other or playing on their phones, The cashiers are nowhere to be found and half the time I'm looking for something specific This place doesn't have it You might as well just shut this Best buy down and get rid of them because the place is too small.
Response from Best Buy
March 22, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I will be able to find what I am looking for when I am shopping in store. Can you please reach out to us via private message on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64957776".
Full Name
E-mail Address
Phone Number
Store Location
Regards,
^Josh
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/bestbuy)
Aaron (
March 21, 2025
4 out of 5
I found right away what I was looking for though an associate never did offer assistance.
Good thing I'm a geek. Sniffed that nose out
Google B
March 12, 2025
1 out of 5
Geek Squad very poor service, watch a YouTube and fix yourself it is much better, save money and time
Response from Best Buy
March 12, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I will be able to have my in scope items fixed quickly and efficiently. Can you please reach out to us via private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64919354".
Full Name
E-mail Address
Phone Number
Regards,
^Josh