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Frequently Asked Questions About Best Buy Brentwood

How do I check product availability at the Brentwood Best Buy?
How do I check my order status?
My local Brentwood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Brentwood stores’ holiday hours?

Recent Reviews

4.1
(4128 reviews)
V M
November 25, 2024
5 out of 5
I was placed on the list for a few minutes. I was in & out with good device info. My kind of customer service. Thank you
Nick A
November 23, 2024
5 out of 5
Went to pick up a tv. They had it ready and helped me load it in the car.
Federico G
November 23, 2024
5 out of 5
Excelente atención!!
Kellie C
November 12, 2024
1 out of 5
Very unfriendly and could not answer several easy questions about televisions.
Response from Best Buy
November 12, 2024
Hello Kellie, Thank you for the review. At Best Buy, we always want our customers to receive pleasant, helpful service when they shop with us. I'm concerned to learn that this might not have been the case for you recently. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Regards, ^Kristy

About Best Buy Brentwood

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