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Frequently Asked Questions About Best Buy 86th And Lexington

How do I check product availability at the 86th And Lexington Best Buy?
How do I check my order status?
My local 86th And Lexington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy 86th And Lexington stores’ holiday hours?

Recent Reviews

4.1
(5390 reviews)
Alexis M
February 19, 2025
5 out of 5
Great
Patrick J
February 18, 2025
1 out of 5
Waste of time
Response from Best Buy
February 19, 2025
Hello, Patrick, Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64828589. We look forward to working with you. Regards, ^Aaron
Paradise L
February 13, 2025
1 out of 5
The USB Drive I purchased at the East 86th Street store in Manhattan is not compatible with my Apple computer, tablet or iPhone. I tried it on my old MacBook and it burned the battery, destroying it. The salesperson insisted that it would work. I should have verified it myself. Talk about total incompetence or simply misleading a customer who would be traveling abroad on the same day.
Response from Best Buy
February 13, 2025
Hi, Paradise Lost, I am truly saddened to hear that the USB drive used caused issues with your old MacBook. Our support teams would be happy to take a look into this further. To get started, please send a private message that includes your name, phone number, receipt information, and email address. Be sure to mention Google Review 64810987 in your message using one of the links I've listed below. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy) Sincerely, ^Tina
andrea l
February 13, 2025
5 out of 5
Still nice to touch the touch screen before the buy

About Best Buy 86th And Lexington

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