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Frequently Asked Questions About Best Buy 86th And Lexington

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My local 86th And Lexington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
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Recent Reviews

4.1
(5881 reviews)
Ash
October 12, 2026
1 out of 5
To be clear I gave this star due to to horrible poor service I received from a geek squad member named ANGEL who definitely was no ANGEL yesterday 10/10/26! I’m literally still pissed off at his arrogance. First of I just a faulty charger in May 2026. I understand that Me trying to bring the charger back within the timeframe of the period however it was still a product of Best Buy. My mother and I was nonchalantly approached by Angel, who questioned what was the issue I explained the issue to him, and he took my charger plugged it in as if I couldn’t do that myself gave me a look lik DUH it’s working. I looked at him like okay enough with the “SARCASM “ and said the charger does not work he then realized rhat the charger was not working properly. Angel said “OH ITS NOT WORKING “ well helllloo dummy that’s the reason why I’m here!!! Then he said well there’s nothing I can do we don’t fix charges as if I wasn’t aware of that?? I asked him where the specific chargers were so this time I would have a working charger he points in some direction like over there? I’m well can you show me his response was “OH THATS REALLY NOT MY AREA “ how you work here do you not? I’m like no show me where the chargers are so I won’t have the same issue if that’s not a “PROBLEM” so he got me the charger. My mother asked would it be possible that I could be compensated due to the charger not properly working from the beginning, and I should not have to repay for another charger. His response was well. I don’t think so you can purchase it and then return it. I’m like that makes totally no sense. I requested to speak to a manager and he said oh you won’t be able to get any discount or compensation I don’t think they you will get help with that. Okay, stay in your lane because I didn’t ask what you thought. Anyway, a manager came out and was more than willing to compensate me and swapped the faulty charger because technically it still was best buys product. To Angel: LEARN HOW TO HAVE BETTER CUSTOMER SERVICE SKILLS!! Or maybe my mother and I were not the right color to your liking. Best buy do something about your arrogant geek squad employee!
Response from Best Buy
October 12, 2026
Hi, Ash, Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience with our Geek Squad in store. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #236982" for reference. You can find us here: Twitter(X): https://bby.me/xV4vh2 Facebook: https://bby.me/ZR7EgZ Instagram: https://bby.me/e5BGn8
Evy V
October 11, 2026
4 out of 5
Gewoon klassieke best buy
エリ
October 10, 2026
5 out of 5
英語あまり喋れないんですが、店員さんが何とかしてくれました!頼もしい!
Ruben W
October 07, 2026
5 out of 5
This is a wonderful place to buy your Electronics .

About Best Buy 86th And Lexington

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