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Best Buy Montgomery
Services Offered
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Frequently Asked Questions About Best Buy Montgomery
How do I check product availability at the Montgomery Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Montgomery Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Montgomery stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Montgomery Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2740 reviews)
Trista S
January 26, 2025
5 out of 5
We visited Best Buy and Jared assisted us to find everything we needed. He was very informative and had great customer service. I would highly recommend finding Jared if you need to visit this store!
Josh L
January 23, 2025
5 out of 5
I bought the cube tracker from a helpfull employee and I wish I had got their name as I was just passing thru. Excellent service and the cube tracker is remarkable. Thanks best buy 😃
Corey G
January 16, 2025
1 out of 5
Literally just left this place and would recommend anywhere but this place to shop!!!! Several associates at the register and at the welcome desk just talking as if several customers including my self asking for help. I found one associate and I said excuse me and he replied “ you’re gonna have to ask someone else , I’m busy’” before I could ask the question.
I’m returning tomorrow to speak with management and if that doesn’t work, I’ll be contacting corporate!!!! This was the worst customer service that I have ever experienced!!!! Take your hard earned money to a business that appreciates you as a customer
Response from Best Buy
January 16, 2025
Hi, Corey,
Please know that this is not the service that we aim to provide. We can imagine your disappointment and would like to document this on a corporate level. Please send a private message that includes your full name, phone number, email address, along with mentioning that you are replying to Google Review 64687098 using one of the links below.
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy)
Thanks,
^Tina
satya b
January 16, 2025
1 out of 5
Worst customer service.
Response from Best Buy
January 16, 2025
Good Evening, Satya,
Best Buy strives to provide a friendly and efficient customer service experience, so we fully understand how you are feeling after your recent experience did not match this. Please feel free to contact our team by sending us a private message on social media, so we can review this together. Make sure you include your Google review in your message: #64687015.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby