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Best Buy Montgomery
Services Offered
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Frequently Asked Questions About Best Buy Montgomery
How do I check product availability at the Montgomery Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Montgomery Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Montgomery stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Montgomery Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2748 reviews)
FushigiMigi
March 02, 2025
1 out of 5
Website stock accuracy is poor. Staff availability to help you get stuff that is locked up is hit or miss. They need help buttons. You go to the cashier and they call for help, but still hit or miss. I have to work to give them my money.
Jason G
February 23, 2025
2 out of 5
Felt like I was a burden to the employees helping me spend 1000 dollars in the store.
Response from Best Buy
February 23, 2025
Jason,
Thank you for the review. I can understand your concern with your recent visit. We never want to make our customers feel they are a burden. We pride ourselves on giving great customer service. I regret to learn this was not the case for you.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64845015.
Regards,
^Kristy
Mindy S
February 22, 2025
5 out of 5
The them absolutely loved 😍
Jesus B
February 21, 2025
1 out of 5
Customer service is abysmal from several employees. Overwhelmingly so at checkout.
Response from Best Buy
February 22, 2025
Hello, Jesus,
Going into a store with bad customer service really dampens the fun out of shopping. We'd like to hear more and see if we can assist in any way or formally document your experience so we can provide a better visit going forward. Please consider reaching out via private message on social media with your name, phone number, and email. Kindly mention Google Review 64840126. We look forward to hearing from you.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Sincerely,
^Meghan