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Frequently Asked Questions About Best Buy Lawrence

How do I check product availability at the Lawrence Best Buy?
How do I check my order status?
My local Lawrence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lawrence stores’ holiday hours?

Recent Reviews

4.0
(1577 reviews)
KwaKwa N
March 28, 2026
2 out of 5
Look at the price difference in this optical.cable I got at target. 50 at best buy.10 at target. You underestimate the extent will go to find the best deal.
Ray T
March 26, 2026
1 out of 5
Clueless employees. One guy that works there knows about electronics. The rest are just hanging out. Terrible inventory as well. You're the only electronics store in Lawrence and I always have to drive all the way to microcenter because you don't carry anything and everyone is so clueless.
Response from Best Buy
March 26, 2026
Good Evening, Ray, We absolutely understand how you are feeling after not getting the assistance you needed while shopping for electronics with us and being unable to find the items you were looking for. We would love to look into this situation further with you and work to address these concerns. Please start by sending our team a private message on social media that includes your Google review case ID: #135123. - Facebook (https://bby.me/pQb49I) - Twitter/X (https://bby.me/rFLuaM) - Instagram (https://bby.me/riyeRn)
Brian B
March 13, 2026
2 out of 5
Purchased Microsoft surface 2/14/2026. Bought customer care package to include transfer from previous unit. Substantial failure to transfer critical apps, including HP print, Dropbox. Don't often leave negative reviews, but this team earned it.
John P
February 10, 2026
4 out of 5
They did not have what I wanted.

About Best Buy Lawrence

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