I think it is a pretty cool place. Be sure to use the “Geek Squad,” to make sure nothing has gone wrong in picking the right devices and accessories for your specific needs. Good Luck & Have Fun! 😊
Geek Squad is awesome. Also, Sales associates are very knowledgeable with no pressure to buy and will price match!!
Staff are not helpful, Geeks are dismissive.
I had the pleasure of being helped by Lance Z. The Verizon Specialist for a phone issue. I was impressed and grateful for Lance’s patience navigating the long process. I felt like he went above and beyond and explained things in a way I could understand. I didn’t buy a new phone that day, but when I do I would trust Lance to help. It has been some months since this positive interaction, and I still felt the necessity to express my gratitude for his standup customer service. Thank you.