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Best Buy Olympia Capital Mall
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Olympia Capital Mall
How do I check product availability at the Olympia Capital Mall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Olympia Capital Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Olympia Capital Mall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Olympia Capital Mall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3454 reviews)
Diann S
July 15, 2025
5 out of 5
Friendly, and very helpful..
atomic w
July 14, 2025
1 out of 5
I'd just like to mention that the general manager is forcing his warehouse employees and other employees who work in hot, poorly ventilated spaces to wear long pants made of heavy and unbreathable material during heat waves. This could easily be solved if he got over himself and allowed them to wear shorts.
I hope someone from HR or corporate sees this, and actually does something about it, as I don't think an employee should have to risk a heat stroke for numbers and uniformity. Please don't let them get away with "You can take a break if you get overwhelmed and tired". This management team is notorious for undocumented and unprovable retaliation.
Megan D
July 11, 2025
1 out of 5
When trying to redeem a promotion their costumer service rep Isaac, was unable to give me back the promotion credits they took after canceling my online order, wouldn’t allow me to speak to a manager at first, talked in circles and was less than helpful. Terrible services and if they don’t like a deal you’re getting they will sabotage it.
Response from Best Buy
July 15, 2025
Hello, Megan,
Thank you for leaving us a review. As a consumer myself, I understand the importance of clear communication when asking questions about your reward certificates. I have provided a link below to our Terms and Conditions for your My Best Buy account.
https://bby.me/6ziywl
Section two will review all the information you will need in reference to your reward certificates. We appreciate your feedback. If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #14408” when reaching out on social media.
Regards,
^Ruby
Jon B
July 11, 2025
1 out of 5
Worst customer experience I have had at a Best Buy.