Frequently Asked Questions About Best Buy Olympia Capital Mall
How do I check product availability at the Olympia Capital Mall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Olympia Capital Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Olympia Capital Mall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Olympia Capital Mall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3350 reviews)
Joshua A
February 08, 2025
2 out of 5
It took about 20 minutes to get some help. No parking available. Very limited video games. No vr
Response from Best Buy
February 09, 2025
Joshua,
Thank you for the review.I truly empathize with your feelings of frustration regarding the delay in receiving assistance. We recognize how precious your time is, and it’s never our intention for you to feel let down by our customer service. Your satisfaction is important to us, and we are committed to improving your experience.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64793006.
Regards,
^Kristy
Julia C
February 08, 2025
5 out of 5
Super great experience with Jake or John? With long dark hair. He was super helpful and made everything super easy. Definitely deserves a raise.
Michael W
February 06, 2025
4 out of 5
Geek SQUAD! Weren't able to help but pointed me in the right direction. So thanks GS I'll rate you guys at
CoAndCoLaptopAccount
January 30, 2025
5 out of 5
Wil was fantastic and helped me through the process of picking out a new tablet. Very helpful and knowledgeable! The whole staff was kind and friendly. Will absolutely return when I need new electronics.