Would like to give a shout to Kai Rowland at Beckley Road Best Buy! He took his time to help my daughter. We thought it would be something simple, but turned out to be more complex. He went above and beyond to help her! If you need help, see Kai!
Pickup was just fine, but there was an employee who smelled really bad and it was all over the store. There was another employee who almost trampled my daughter right before telling a customer to wait 35 minutes for phone service. Holy crap Lois.
Response from Best Buy
March 14, 2026
Hey there, Andrew,
We understand your concerns surrounding your recent visit. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/NqR50d), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #129367".
Good food pleasant atmosphere