Terrible customer service here. Buy online instead.
Normally when we go here there are plenty of employees that have helped us. This time no one was around. I went to the checkout counter and asked if she could send someone. I could see she tried. No one came. Luckily we figured things out on our own. We got a good price. That’s why it’s a 4 and not a three.
Shopping and getting phones serviced. Successful !!
Okay service, shitty return policy. They only allow 2 weeks for a return even with a receipt. Most places give at least 30 days and some 90. So now I have a store credit that I don't want because I never shop there. The last time I bought anything from Best buy was probably 6 years ago. I'm certainly not going to shop there again after I get rid of this unwanted credit. There is literally nothing I want to buy from them. And any future purchases will be done elsewhere, lest I get stuck with something that they won't take back.