This place is awful. Employees are extremely unhelpful and don’t care to assist you. I don’t know who they’re hiring but place needs to be shut down.
Response from Best Buy
April 12, 2025
Good Evening, Tar.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:65036311" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey
Horrible place. Terrible employees, all rude, all just want to get a paycheck and leave and never help the customer. They should review their hiring process.
Response from Best Buy
April 12, 2025
Hello, Taliyah,
Thank you for sharing your concerns with your experience in store. I can understand that not being helped can be difficult. We would be glad to look into your experience if you would like to reach out to us on any of our Social Media Profiles below with Review 65036287 in a Private or Direct message with your full name, email, and phone number for support.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Thanks,
^Tommy
If you buy something and need to call the store about it, it's impossible. You will speak with a foreigner, and you'll never get connected to the store that you did business with. At least, that was my experience.
Response from Best Buy
April 04, 2025
Hello,
Thanks for taking your time to reach out and providing your feedback. Trying to contact Best Buy and get answer to your questions should be an easy process, so I can understand your concern. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media and work with a "Live Representative". You can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please private message or DM us with your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review, 65008282.
Kind regards,
^Aaron
Bought online and did curbside pick up for the first time. Just 2 small items but it went very smoothly. Quick and convenient. I would recommend using this service and I will again.