Frequently Asked Questions About Best Buy Columbus
How do I check product availability at the Columbus Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Columbus Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Columbus stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Columbus Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3118 reviews)
Leland
November 20, 2024
5 out of 5
Jasmine Cody and Mercedes went above and beyond. Jasmin definitely deserves a raise!!!! She is the bomb!!
Chris C
November 14, 2024
2 out of 5
Try to support local businesses rather than buying stuff online. But then when the lazy staff lies to you, what's the point?
Response from Best Buy
November 14, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I am getting correct information when I am looking into purchasing new electronics. Can you please reach out to us on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64426907".
Full Name
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Regards,
^Josh
Facebook (http://facebook.com/BestBuy)
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Jeff B
November 13, 2024
5 out of 5
Great customer service. They guy that helped me went way beyond to help me find exactly what I was looking for.