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Frequently Asked Questions About Best Buy Folsom

How do I check product availability at the Folsom Best Buy?
How do I check my order status?
My local Folsom Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Folsom stores’ holiday hours?

Recent Reviews

4.2
(1846 reviews)
Robert M
August 24, 2025
5 out of 5
Curbside pick up in convenient.
Karen P
August 22, 2025
2 out of 5
No help. Had to go find someone to help me.
Response from Best Buy
August 22, 2025
Hello Karen, Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. To continue, please contact us on Facebook (https://bby.me/v34adq), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Be sure to mention this is regarding your Google Review 33374. Thanks, ^ Vanessa
Shirley G
August 14, 2025
5 out of 5
Found exactly what I was looking for. Small carry case. Staff very personable and helpful
Kevin F
August 13, 2025
2 out of 5
Glad to have a "brick and Mortar" store nearby but I want to warn people that the employees will offer to give you a store credit if you just process your order with them. I told them I didn't want to open a credit line or a credit card but that is exactly what they did. Since I lock my credit with the 3 credit bureaus, no harm done, but it surprises me that they lied to me. Maybe management will read this and train the employees better. I tried to call the store and talk to a manager about this, but there was no way to do that.
Response from Best Buy
August 13, 2025
Hello, Kevin, Thanks for reaching out and providing your feedback. I watch my finances closely, so I can understand your concern when a credit card is attempted to be applied without your consent. We would be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/rhfm9l), Twitter/X (https://bby.me/1xpv0n), or Instagram (https://bby.me/y06mdo). Please reference Google Review #28761. Regards, ^ Aaron

About Best Buy Folsom

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