How do I check product availability at the Folsom Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Folsom Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Folsom stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Folsom Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1867 reviews)
Abbey H
October 27, 2025
5 out of 5
Bought a printer and scanner. Scans multiple docs.
A V
October 19, 2025
5 out of 5
Fast service
angela b
October 17, 2025
5 out of 5
The nice white young guy called lodi with the prepaid phones give me the best service and guidance that I ever receive anywhere, thank you so much !!!! You guys are the best 💕
brittiny s
October 05, 2025
1 out of 5
Do not i repeat do not go through the geek squad for warranty! Geek squad warranty is a joke they have had my sound bar for 2 weeks and I called to get an update and they said it's in transit to a repair place in California... 2 weeks to ship out a product that should've just been replaced is ridiculous. They offer you little to no advise and just say there isn't anything they can do. Waste of time and money. Go with best buy protection plan never geek squad!
Response from Best Buy
October 05, 2025
Thank you for taking the time to share your experience, Brittiny. Having The Geek Squad look into your issues, is supposed to make these types of situations simple. This is not the experience we want for you, and we’d like to get this looked into further for you.
First, we will need more details from you. Please message us through one of our social media channels below:
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Be sure to send the full details of your situation. Also add Google Review 52050. We look forward to hearing from you.