How do I check product availability at the Chino Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chino Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chino stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chino Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2105 reviews)
A. M
September 21, 2025
5 out of 5
Good people. Fast service and had what I needed on my visit
Liz E
September 14, 2025
5 out of 5
Great place for all of my technology needs. I've been shopping Best Buy for years, but the Chino one is my favorite. I've had great customer service every time I've been in. The Samsung rep did a great job converting me to my new favorite brand. This is my go-to store.
Steven S
September 09, 2025
5 out of 5
Customer service at the Chino,Ca store was great manager was fair and helped me out with my issue.
Reddit T
September 04, 2025
1 out of 5
Terrible customer service, the workers act like they don’t wanna work here
Response from Best Buy
September 04, 2025
Good Afternoon,
We certainly understand how you are feeling after not getting the assistance you needed while shopping with us. We would love to connect with you and work to better assist you. Please contact our team by sending us a private message on social media.
- Facebook (https://bby.me/1671eq)
- Twitter/X (https://bby.me/l0q7vk)
- Instagram (https://bby.me/idhi6a)