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Services Offered
Geek Squad Services
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill:%23FFFFFF;}%20%3c/style%3e%3cpath%20d='M12,23c6.08,0,11-4.93,11-11c0-6.08-4.93-11-11-11C5.92,1,1,5.92,1,12C1,18.07,5.92,23,12,23z'/%3e%3cpath%20class='st0'%20d='M11.56,7.17v9.66h3.06v-0.87h-2.18V7.17H11.56z'/%3e%3cpath%20class='st0'%20d='M8.48,9.81c0.73,0,1.32-0.59,1.32-1.32c0-0.73-0.6-1.32-1.32-1.32c-0.73,0-1.32,0.59-1.32,1.32%20C7.16,9.22,7.76,9.81,8.48,9.81z'/%3e%3cpath%20class='st0'%20d='M12.44,2.8c-0.12,0-0.33,0-0.44,0c-5.08,0-9.21,4.12-9.21,9.2c0,2.46,0.96,4.77,2.69,6.51%20c1.74,1.74,4.05,2.71,6.52,2.71c2.46,0,4.77-0.97,6.51-2.71c1.73-1.74,2.69-4.05,2.69-6.51v-0.42h-6.57v0.85h5.7%20c0,0.02,0,0.11,0,0.13c-0.28,4.35-3.92,7.78-8.32,7.78c-2.23,0-4.33-0.86-5.9-2.44C4.52,16.33,3.65,14.23,3.65,12%20c0-2.23,0.87-4.33,2.45-5.9C7.67,4.52,9.77,3.65,12,3.65c0.1,0,0.33,0.01,0.44,0.01V2.8z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Chino
How do I check product availability at the Chino Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chino Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chino stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chino Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2071 reviews)
J
June 03, 2025
5 out of 5
Great location Uzi helped me pick out a brand new tv and was such a nice guy. Highly recommend this place!
Brandon
June 02, 2025
5 out of 5
I recently visited Best Buy for help building a custom workstation, and I had the pleasure of working with Uzair. From start to finish, Uzair was incredibly knowledgeable, patient, and thorough. He guided me through the entire process—helping me select the right peripherals, monitors, and computer parts to match both my performance needs and budget.
Uzair didn’t just push the most expensive products—he actually listened to what I needed and recommended components that would give me the best value without compromising quality. He explained compatibility between parts clearly and even gave me tips on future upgrades. Thanks to his help, I now have a powerful and reliable setup that’s perfect for my workflow.
If you’re looking to build or upgrade a PC and want someone who truly knows their stuff, ask for Uzair. He made what could’ve been a stressful process super smooth and enjoyable. I’ll definitely be coming back for future tech needs!
Gen M
June 01, 2025
5 out of 5
My wife and I had an outstanding experience with Gabriel at Best Buy at chino location. He demonstrated exceptional customer service from the moment we approached him. Gabriel's extensive knowledge of the products was impressive; he patiently explained the features and differences between various options, helping us make an informed decision. What truly stood out was his patience and he took the time to listen to our needs, answered all our questions thoroughly, and ensured my wife and I felt confident in our choices. Thanks to Gabriel’s helpful and friendly approach, our shopping experience was smooth and enjoyable. I highly recommend him to anyone looking for knowledgeable and attentive assistance at Best Buy!
Gigi T
May 23, 2025
5 out of 5
My husband and I purchased a 98” TV from this store branch. We commend ELIAS QUEZADA for his sales expertise and outstanding customer service. We couldn’t be more pleased especially since he was extremely patient with us with our numerous questions and indecisiveness. He was also very prompt in replying to email communications. If you’re at this store, don’t fail to ask for him!