Best Buy Carson Valley

Looking to buy Pokemon cards to open with my 8 year old niece. They have had a sign on one of the front doors when you enter stating 'Pokemon cards out of stock' everyday for the last few weeks (if not longer) and we have been told conflicting things by numerous employees now. One employee told us Wednesdays they get restocked, and then another told us Friday. We have checked everyday of the week, hoping to find some, and have had no luck. Today, we go in because we were once again told Friday, and not only did they not have them out on the sales floor, but we were told that they were in the back and were pointed in the direction of yet another employee to talk to. We were told the employee we were directed to could grab the cards for us. We walked to that employee, and he told us no Pokemon cards available. Something is going on behind the scenes here and its looking like the employees are deliberately not putting these out or they are setting them aside for themselves.

Staff were super helpful and knowledgeable

Tried to call them to ask a question about batteries. I couldn't even reach a store worker, I got transferred to a call center and told go to the store to find out yourself. I don't live near the store thats why I called in the first place. I explained that to the representative, they put me on hold for 3 min just to come back and say the same exact thing. What a waste of time. I don't understand how they are even still in business when this is their practice.

Dude did not know what he was talking about and no display of model I wanted to see