How do I check product availability at the Aiea Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Aiea Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Aiea stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Aiea Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3220 reviews)
Anthony C
January 31, 2026
1 out of 5
1/100 of a STAR!
It's unfortunate but they have an AI phone system and it's impossible to get any assistance or even get transferred after getting verified.
Thank you for your reply.
I am on the west side of the island and drove in to you Aiea Store.
I called 3 times. It AI and then you may get transfer to a 3rd party some dont ask question and are unable to transfer others verify you only you are calling a geek squad for repair but just as they are about to transfer the call to the store you are disconnected
Response from Best Buy
February 01, 2026
Hi Anthony,
Thanks for sharing your experience with us. We can understand your frustration if you weren't able to get the help you needed when calling us. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/je0g26), Twitter/X (https://bby.me/j1ujcb), or Instagram (https://bby.me/8dsnuv) and mention your "Google review #111495," we'll be happy to look into this with you and provide any assistance you need.
Tammie H
January 29, 2026
5 out of 5
They did not have the product I was Looking for (USB VIDEO CAPTURE DEVICE). The team member who assisted me was very knowledgeable and researched the device I needed. And he researched the devices that BEST BUY had available. He recommended that I order on Amazon and showed me what to order.
It i
January 16, 2026
1 out of 5
Niu ebike is not worth buying . Company dont help at all . All sales final. Bike is slow.