'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Find Items in This Store
More to Explore
Frequently Asked Questions About Best Buy Jackson
How do I check product availability at the Jackson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jackson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jackson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jackson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2333 reviews)
Ira T
July 14, 2026
1 out of 5
Waited several minutes for someone in computer department who totally ignored me when he showed up. Poor customer service, I walked out politely and prayed they have a better day.
Response from Best Buy
July 14, 2026
Hello,
Thanks for taking the time to share this with us. We understand needing assistance to make a purchase, but not being offered any help, isn't welcoming. We'd like to ensure this is reviewed further with you.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/UwjqMH), Twitter/X (https://bby.me/hrQQpq), or Instagram (https://bby.me/fRJ4O8). Please also mention your "Google review #187442" in your message.
Joseph W
July 14, 2026
5 out of 5
Always the #1 spot to buy your phone case and screen protector helpful and knowledgeable staff. 💯
Jennifer G
July 09, 2026
4 out of 5
Helpful staff , air cranked up nice and cool in there . Gentlemen at the door showed me exactly where to go found what I needed in 2 min .
Bud B
July 05, 2026
1 out of 5
I'm giving this store a one-star because of the assistant manager the manager the short guy with the mustache that was completely rude to me. I called the store ahead before I got there to make sure they had the JBL 710 speaker in stock and they said they did when I came in the door I walked up to the counter over there where everybody was standing for people total the guy said he was training this guy to go stand over there by the speakers and he would get somebody to help me. I stood there for 10 minutes and I watched him he never talked to anybody except the kid he was training and then I walked back up to him he said I'm trying to train this person I'll get somebody to help you as soon as I can. Your first thing should be customer service to your customers there's the ones that keep your business open and are the ones that pay your checks. If he is assistant manager or manager he needs to be fired cuz he's very rude. The kid that he was training Actually help me Go get this speaker Bring it up so I can pay for it Add the warranty And help me get out the door. Sometimes customers are in a hurry, And they just want to get their product and go and not wait on some snobby rude Manager or assistant manager or trainer To stand by and not do anything. I will never come back to this store.
Response from Best Buy
July 05, 2026
Hello,
Thank you for the review. We never want you to feel like your not treated well in our stores.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 182951