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Best Buy Jackson
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Jackson
How do I check product availability at the Jackson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jackson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jackson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jackson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2211 reviews)
Don D
March 11, 2025
5 out of 5
We bought our new tablet yesterday. Chris is a great salesman, really knows computers. He explained the pros and cons of the hp envy tablets. The one we had wanted from our research online is not available, so we went with the next step up. He explained the membership for tech support with the Geek Squad and the benefits are fantastic!
We took the tablet home and did the initial set up, one of the programs we installed caused it to crash. We made an appt with the Geek Squad today and Willie gave us personal service. He resolved the issue and helped us get the Webroot antivirus software and MS Word installed. He was very patient with us and explained everything so well! He answered all our questions and truly went the “extra mile” to be sure we will be able to start using it right away. We highly recommend this store and especially the helpful, courteous staff!
Jaime S
March 11, 2025
5 out of 5
Service was awesome and got ehst i was looking for.
Blessed M
March 08, 2025
1 out of 5
U have to be white to get any help from this store and it’s lazy workers. I sat there and watched. They do not like helping black customers. Racist business !!!! Will be contacting corporate
Response from Best Buy
March 08, 2025
Hello there,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64804452" and share your full name, email, and phone number.
Thanks,
^Vanessa
Brian B
March 03, 2025
3 out of 5
Went in to look for a USB c to headphone adapter. It wasn't with the headphones. After about 10 minutes I found an employee. They didn't seem that busy but he recommended in the computer adapter area. He said he would send somebody to help me. Nobody ever showed up I wanted the whole area I found every USB adapter except for the one that I was looking for. It said they had multiples in stock online. I ended up giving up and just leaving. I guess I'll buy it from Amazon
Response from Best Buy
March 03, 2025
Hello and thanks for reaching out on Google, Brian.
We understand the frustration when you cannot find what you are looking for in-store. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64885446.
Kindly,
^Graham