How do I check product availability at the Jackson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jackson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jackson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jackson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2309 reviews)
Ivy C
March 29, 2026
5 out of 5
Great selection and excellent help
Lisa
March 24, 2026
5 out of 5
Great service
Angela W
March 13, 2026
1 out of 5
Awful waiting settings appointment just to put some one else in front on you send u to the back just standing in wouldn't recommend this place to no one after how I was treated I wish it was a 0 they don't deserve not one star they customer service SUCKS!
Response from Best Buy
March 14, 2026
Hi Angela,
Thank you for your review. We understand the importance of efficient service, and that's certainly what we aim to provide.
So that we can formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/1fjEAF Instagram: https://bby.me/1TCbuC Twitter/X: https://bby.me/LW1vyI. Be sure to mention your Google review 129051.
Dustin D
February 22, 2026
1 out of 5
Staff tried giving false information on products they had no idea of what the actual product does just to get a sale